Seven Sins of Communication

When I worked as the Director of HR for a nonprofit organization, I had an assistant by the name of Wendy. Wendy worked hard, followed directions, asked the right questions, and we worked well together. One day, I printed out a […]

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Boise City Club to launch year-long program on civility

Boise’s City Club is set to launch its year-long program tackling civility and problem solving on November 4.  The club, established by Dottie Simpson and her husband over 20 years ago, has been successful in upholding its mission to establish […]

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Incivility at work can cost a life especially in the medical field

We’ve seen medical dramas in the small screen where actors would play rude but brilliant doctors.  A classic example would be the series House where the lead doctor was a genius at solving whatever illness the patient is suffering from. […]

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Unconventional Ideas to Create a Great Place to Work

The holidays are coming! I’ve been researching the topic of creating great places to work for a decade, and along the way I’ve gleaned thousands of ideas on how to do that. If there’s one thing I know, creating a […]

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4 Tips to Increase Courtesy in the Workplace

Working in this fast-paced era of technology makes interacting with colleagues and other people instantaneous. We don’t really think about what and how we are going to respond to text messages, emails and social media posts. As a result, civility is being […]

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Actions to Influence Culture of Respect, Civility in your Workplace

Every workers ideal workplace shows open communication, and the interaction with one another should be in civil and respectful manner.  But that is just the opposite of what is generally happening in reality. According to studies and polls taken in today’s workplace, […]

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Having a ‘Rude’ Culture in the Workplace Affects Productivity

Day after day, everybody is exposed to various types of people with different personalities.   Some can be kind and positive, while others are simply rude and forceful.  For employees, most of the time they also have to deal with rude […]

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