Seven Sins of Communication

When I worked as the Director of HR for a nonprofit organization, I had an assistant by the name of Wendy. Wendy worked hard, followed directions, asked the right questions, and we worked well together. One day, I printed out a […]

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Uber, Sexual Harassment, and the Stanford Prison Experiment

In February Uber Engineer Susan Fowler wrote a blog post reflecting on her year at Uber – a year rife with sexual harassment and discrimination. Unfortunately, her year was also rife with ignored complaints made to HR because offenders were high […]

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The Top 5 Reasons Organizations Have Bullying

I recently returned from speaking at the Society for Human Resources Management (SHRM) international conference (I had an audience of 1,000 – pretty cool). After I speak at conferences I always get a slew of emails from attendees, but this […]

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Engage Civility at Work with the Veteran Affairs’ CREW Initiative

The United States Department for Veteran Affairs has established ‘Civility, Respect, and Engagement in the Workplace’ or CREW, which was established in 2005 as a response to employee feedback claiming that their job satisfaction have been affected by low levels […]

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Language of the Law as a Workplace Bully Prevention Measure

Employers may exert the proper authority they want upon their employees, especially when workplace civility is in need. However, Australia’s Fair Work Act 2009 serves as a caveat, for it defined the statutory meaning of ‘bullying’. Jurisprudence by the Australian […]

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Unconventional Ideas to Create a Great Place to Work

The holidays are coming! I’ve been researching the topic of creating great places to work for a decade, and along the way I’ve gleaned thousands of ideas on how to do that. If there’s one thing I know, creating a […]

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American Nurses Association (ANA) & Workplace Bullying

On July 22, 2015, the American Nurses Association (ANA) came out with a position paper with regard to individual and shared roles and responsibilities of registered nurses (RNs) and employers to create and sustain a culture of respect, which is […]

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The first step in culture change: Ground rules exercise

I travel around the world speaking on the topic of workplace bullying and I’m always asked one question: Where do I start? The answer is with an exercise that will get the conversation going about workplace bullying, and more importantly, […]

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