I travel around the world speaking on the topic of workplace bullying and I’m always asked one question: Where do I start? The answer is with an exercise that will get the conversation going about workplace bullying, and more importantly, workplace civility. During...
Robert M. Sapolsky, a Stanford professor and the author of “Why Zebras Don’t Get Ulcers,” found that when people experience incivility for too long or too often, their immune systems suffer. Further, research is clear that incivility and workplace bullying causes...
Just as good communication between a business and a client is essential for success, so is good communication within a company. A company that communicates effectively is drawing on all its resources, resulting in increased profits and a happy workforce. The...
In a fast-paced world where competition is fierce, and the pursuit of success often seems ruthless, it’s easy to believe that kindness is a weakness. However, the truth is quite the opposite. Kindness is a powerful quality that can give you a significant edge in...
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