When I worked as the Director of HR for a nonprofit organization, I had an assistant by the name of Wendy. Wendy worked hard, followed directions, asked the right questions, and we worked well together. One day, I printed out a […]
Last week I sent an email about how your organization’s vision, mission, and core values can drive employee engagement and performance. I mentioned that one thing organizations with bullying have in common is that they don’t focus on these very […]
I had the pleasure of being asked to share my personal story at an event here in Southern California called SUE Talks (TEDTalks’ baby sister). If you have 15 minutes and want to know what drives my passion for creating […]
You know this already, but I’ll say it anyway- Effective communication among employees and managers is vital to your organization’s success. If people aren’t communicating well, they aren’t producing quality work. Yet, so many organizations don’t offer communication skills training. […]
Managing diversity is a compliance thing – it means you successfully “manage” your diversity. It means you are an equal opportunity employer, your anti-harassment policies are up to date, you try to avoid biases in your interviews, and it may […]
Here are 57 easy-to-implement, not very expensive or free, action items to help you build employee engagement. Enjoy! And here’s a little 2-page Fact Sheet about engagement if you’re interested.
I talk about organizational culture A LOT. While culture can’t solve all of your problems, it can certainly make your life easier. If you have and live a culture of respect, most people in your organization will be respectful. When […]
So you’ve done a training on an important workplace skill… active listening, giving feedback, professionalism, conflict management… But then what? How will you ensure people keep doing whatever it is you taught them to do? There is a lot […]
Is the “ideal work environment” even possible? Absolutely! If it were, what would you want it to be like? What are the characteristics of your “ideal work environment?” Below are the five simple steps to make it happen in any […]