I had the pleasure of being asked to share my personal story at an event here in Southern California called SUE Talks (TEDTalks’ baby sister). If you have 15 minutes and want to know what drives my passion for creating […]
I’m a consultant who works with companies that have a culture problem. Organizations call me when employee behavior has gotten out of control, and people are acting aggressively, and it’s affecting performance, and people just aren’t getting things done. I […]
You know this already, but I’ll say it anyway- Effective communication among employees and managers is vital to your organization’s success. If people aren’t communicating well, they aren’t producing quality work. Yet, so many organizations don’t offer communication skills training. […]
I talk about organizational culture A LOT. While culture can’t solve all of your problems, it can certainly make your life easier. If you have and live a culture of respect, most people in your organization will be respectful. When […]
Workplace bullying can happen in any industry. I know lots of great companies who believe (or at least suspect) they have a bullying problem, yet they don’t implement solutions. Why? Perhaps they’ve tried some ideas out, but they aren’t seeing […]
Last month I challenged you to take action against workplace bullying by doing something, anything, to put a stop to it. I presented the challenge, and now I’ll offer up a tool to help. Your step to ending bullying doesn’t […]
You think there’s bullying in your workplace but not sure. Or you know there’s bullying and trying to figure out how to prove it to your boss. Or your boss told you not to worry about the bullying because goals […]
A question I get asked a lot is: What happens when the older workforce (who understands the value of hard work) holds the young people accountable to certain standards, and then those young people go crying that they are bullied? […]
In my own situation dealing with a workplace bully, I spent a lot of time trying to convince the Executive Director that the bullying was a real problem that needed to be solved. I was never successful in my endeavor, […]
Robert M. Sapolsky, a Stanford professor and the author of “Why Zebras Don’t Get Ulcers,” found that when people experience incivility for too long or too often, their immune systems suffer. Further, research is clear that incivility and workplace bullying […]