by Catherine Mattice | Nov 2, 2015 | Civil & Healthy Workplaces
We’ve seen medical dramas in the small screen where actors would play rude but brilliant doctors. A classic example would be the series House where the lead doctor was a genius at solving whatever illness the patient is suffering from. Although his approach is...
by Catherine Mattice | Oct 7, 2015 | Workplace bullying
Workplace incivility is widespread, and is reported to be sky-rocketing these days. Over the past 14 years, surveys were conducted involving thousands of workers about the treatment they are getting on their jobs. About 98% of the respondents were reported to have...
by Catherine Mattice | Sep 4, 2015 | Civil & Healthy Workplaces, Workplace bullying
On July 22, 2015, the American Nurses Association (ANA) came out with a position paper with regard to individual and shared roles and responsibilities of registered nurses (RNs) and employers to create and sustain a culture of respect, which is free of incivility,...
by Catherine Mattice | Aug 18, 2015 | Civil & Healthy Workplaces, Leadership
Robert M. Sapolsky, a Stanford professor and the author of “Why Zebras Don’t Get Ulcers,” found that when people experience incivility for too long or too often, their immune systems suffer. Further, research is clear that incivility and workplace bullying causes...
by Catherine Mattice | Dec 25, 2013 | Civil & Healthy Workplaces
Example of Incivility at Trader Joe’s I have come across an article that explains an example of incivility displayed at Trader Joe’s. “I said that we all know that the job that the man at the checkout counter was doing can now be done by a machine. But...
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