Most research on workplace bullying points to the same conclusion: HR is often blamed for mishandling bullying complaints and, in many cases, employees report that involving HR made the situation worse. As a result, HR has earned a reputation for not being an ally to targets of bullying.

But that narrative doesn’t tell the whole story. Drawing on over two decades as a workplace culture consultant and hundreds of client engagements, Catherine Mattice offers a more nuanced perspective—one that recognizes the pressure HR professionals face, the organizational constraints they navigate, and the genuine desire many have to make work better.

Learn what HR can do differently to rebuild credibility, support targets more effectively, and shift this damaging reputation.

In a skills-based world of work, “soft skills” are anything but soft—they are essential. Civility, communication, empathy, and collaboration are the competencies that enable teams to thrive across functions, geographies, and technologies.

This session reframes soft skills as power skills: critical, measurable, and strategically necessary for workforce planning. Join the author of Navigating a Toxic Workplace For Dummies®, Catherine Mattice, in exploring how HR can integrate civility and respect into job architecture, competency models, and leadership development programs.

If your wellness program looks good on paper but burnout is still rising, it’s time for a rethink. Health and wellness at work are no longer about step challenges and meditation apps alone. In this presentation, we redefine workplace wellness by examining the cultural, behavioral, and leadership factors that either support or sabotage employee well-being that will give you a deeper understanding of how day-to-day interactions shape health outcomes and what organizations can do to create truly healthy workplaces.