Research shows that there are many factors that allow bullying to thrive in the workplace. Check mark yes or no on the statements below to see if you might inadvertently be allowing bullying. I step in when I witness conflict among employees. I address any and all...
There are a few companies in my locale that seem to consistently win the best place to work awards – one of them is Coastal Payroll. Coastal Payroll has also had exponential growth in the last five years. They’ve made the Inc 5000 list of fastest growing companies...
Last week I was called into CNN’s studios to comment on the Les Moonves scandal. (Not gonna lie, it was pretty cool. The segment’s here on my LinkedIn profile if you want to peek at it.) Right before my segment the anchors were talking about CBS’ culture issue. But...
How do you define engagement? My friend (and customer service guru), Jeff Toister, and I were nerding out on employee engagement the other day, and he pointed out that there are so many definitions we could all go insane. For example, Gallup, creator of the infamous...
Rebecca here, Catherine’s account manager at Civility Partners. I hijacked her blog because I absolutely HAVE to get something off my chest… As an employee, I wanted to share some lessons learned about employee engagement. To give you some background, my roommate,...
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