Resolving Conflict: A Case Study

One of our clients had two employees who were struggling to get along. Both employees were key contributors, and the business owner was desperate for them to resolve their differences. It all started when one employee (I’ll call her Susan) was quick to email out...

As someone who specializes in coaching abrasive and aggressive leaders, I’ve noticed some patterns. Topics that continue to come up in my coaching sessions time and again. Get this. There are things your organization could be doing that actually facilitate bullying. I...
When did everyone get so sensitive?

When did everyone get so sensitive?

Recently I delivered a presentation at a conference, and right at the end one attendee asked this question: “When did everyone get so sensitive? I feel like there are so many things we have to watch out for when we talk these days. You can offend anyone over every...