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What Exactly is Civility vs. Incivility?

What Exactly is Civility vs. Incivility?

by Catherine Mattice | Aug 6, 2025 | Civil & Healthy Workplaces

August is National Civility Month! Civility has recently climbed to the top of search trends, and with SHRM’s #CivilityAtWork initiative, the conversation is gaining real traction. But here’s the question: do you truly understand what civility means in the workplace?...
Is your workforce survey measuring the right things?

Is your workforce survey measuring the right things?

by Catherine Mattice | Jul 30, 2025 | Civil & Healthy Workplaces

Many HR leaders rely on employee surveys to gauge the health of the workplace culture, but not all surveys are created equal. Whether you’re using an engagement survey, a Great Place to Work® survey, or another tool, the question is: Are you gathering the right...
4 Essential Positive Workplace Training Topics (Excerpt from For Dummies)

4 Essential Positive Workplace Training Topics (Excerpt from For Dummies)

by Catherine Mattice | May 14, 2025 | Civil & Healthy Workplaces

I’m just going to jump right in here and say that training alone won’t fix toxic behavior or turn around your toxic workplace. If it could, we’d all be ordering workshops like takeout. When positive workplace training topics are done right as part of a broader and...
4 Smart Ways to Use AI to Build Civility at Work

4 Smart Ways to Use AI to Build Civility at Work

by Catherine Mattice | Apr 22, 2025 | Civil & Healthy Workplaces

Use AI to build civility. SHRM reports that 66% of U.S. employees have experienced or witnessed incivility at work. And those moments of disrespect don’t stay isolated. They ripple. Research from Christine Porath at Georgetown University shows that incivility is...
Fostering Civil Conversations at Work

Fostering Civil Conversations at Work

by Catherine Mattice | Jan 22, 2025 | Civil & Healthy Workplaces

SHRM’s Civility Index Research shows that U.S. workers collectively experience 223 million acts of incivility per day and U.S. organizations collectively lose about $2 billion per day in reduced productivity and absenteeism because of it.  You’ve probably seen it...
Managing Emotions at Work After the Inauguration

Managing Emotions at Work After the Inauguration

by Catherine Mattice | Jan 15, 2025 | Civil & Healthy Workplaces

Next week marks the presidential inauguration, a time that often stirs strong emotions in the workplace. Excitement, disappointment, frustration, or even anxiety can find their way into daily interactions. Employees may consciously or unconsciously bring their...
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Recent Posts

  • HR, Are You Part of the Incivility Problem?
  • 4 Strategies to Infiltrate Civility Into Your Global Organization
  • Is It Okay To Bully AI?
  • What Exactly is Civility vs. Incivility?
  • Is your workforce survey measuring the right things?

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