by Catherine Mattice | Dec 18, 2012 | Civil & Healthy Workplaces
There are two reasons people have a hard time collaborating: fear and ego. These reasons manifest into three hurdles to effective collaboration: not thinking the final outcome will be fair, not trusting the people in the group, or putting personal goals before the...
by Catherine Mattice | Dec 18, 2012 | Civil & Healthy Workplaces
One of the many tips offered in my recent book, BACK OFF! Your Kick-A** Guide to Ending Bullying at Work, suggests that you can use your body language to battle a workplace bully. In summary, the book suggests that when you’re feeling over-powered, you will fold...
by Catherine Mattice | Aug 1, 2012 | Civil & Healthy Workplaces
Dear Crucial Skills, One of my main concerns at work is how we talk about each other—the staff lunchroom can be especially toxic. What feels most shocking to me is how our boss is often thrown under the bus. I am having a hard time thinking of an appropriate comment...
by Catherine Mattice | Jul 25, 2012 | Civil & Healthy Workplaces
Workplace conflicts are bound to happen in any office environment. When dealing with conflicts at work, you must consider stepping in the shoes of the opposing party and understand where they are coming from as well. The best thing is to listen to each party, then try...
by Catherine Mattice | Jul 23, 2012 | Civil & Healthy Workplaces
Check this slide show out! It’s interesting to see just how much we can communicate by just using our body language. “Former FBI Agent Joe Navarro describes how our torsos, hands, feet and legs frequently communicate emotions that are not put into words.” MY...
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