5 Reasons to Start 2017 with Communication Skills Training

You know this already, but I’ll say it anyway- Effective communication among employees and managers is vital to your organization’s success. If people aren’t communicating well, they aren’t producing quality work. Yet, so many organizations don’t offer communication skills training. […]

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What to do when confronted by an angry co-worker or manager

Martial arts instructors teach the difference between acting and reacting. To act means to recognize the situation, understand what it means, become aware of your feelings, apply your consciousness, and choose your actions carefully. Conversely, reaction is an instinctual, indulgent, […]

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The best methods to help internal communications in business

Just as good communication between a business and a client is essential for success, so is good communication within a company. A company that communicates effectively is drawing on all its resources, resulting in increased profits and a happy workforce. […]

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What if my overly-assertive boss says I need to be more assertive?

I get email newsletters from the Crucial Conversations people, Vital Smarts, and recently received an email addressing this question. What if you contribute your success to your ability to work well with others, lead by example and maintain positive relationships, […]

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The Key to Collaboration

There are two reasons people have a hard time collaborating: fear and ego. These reasons manifest into three hurdles to effective collaboration: not thinking the final outcome will be fair, not trusting the people in the group, or putting personal […]

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