What Would Your Employees Say in a Letter?

by Jun 15, 2017

Hello,

It’s your favorite employee here. I have a lot on my mind and thought I’d put it in an email. So here it goes.

During my interviews I felt excited about my future here. And during my first few weeks of training everyone seemed nice enough, and my manager seemed to be decent. I thought I might be given the opportunity to really thrive.

But over time, reality has set in and I’ve come to realize this company is like so many others – instead of being focused on people and customers, it’s focused on the bottom line. I thought my ambition and positive attitude would beat the odds, but I can feel myself becoming disengaged.

How can I be invested in a company that isn’t invested in me?

I know, you might say you are invested in me as evidenced by the health care benefits, pet insurance and 401K matching. While I certainly appreciate that stuff, what about the opportunity to learn and grow, collaborate with my peers, and feel valued by my leadership?

What about a culture focused on those core values hanging in the lunch room, and a place that’s open to suggestions for improvement from employees?

Honestly, I am here, waiting for the opportunity to be the best I can be. I want to feel profoundly connected to my work here, and I want to offer you everything I have in every moment of every day. In fact, that’s how people are wired – we are wired to put in our best. It’s just human nature. But the circumstances have to facilitate the opportunity.

Don’t leave me to fight an uphill battle every day to give you my all. Create a culture focused on engagement and positivity, and I promise you I will.

Sincerely,

Your Employee


That was a mock letter from one of your employees.

I hate to say it, but unless you are totally focused on building a positive culture, running and responding to engagement surveys, teaching managers how to have collaborative performance conversations, and living your core values, it probably wasn’t that far off.

But don’t take my word for it – put yourself in the position of one of your employees, and write your own mock letter.

Would you be happy with its contents? Or would you be saddened that your employees aren’t being given every opportunity to flourish?

If it’s the former, please send me your letter and let’s get it on my blog! It’ll give us all a chance to see what great companies are doing to help employees thrive!

If it’s the later, consider your options. How can you get a new kind of letter? One that’s more positive?

You might try downloading my ebook on employee engagement. I’ll give you 55 turnkey action items for creating a more engaged workforce.

Sincerely,

Catherine

Do you know how much money chronically bad behavior costs your company? Spoiler alert – it’s a LOT higher than you want it to be. Download our data and worksheet to see how it’s costing your organization and what you can do to fix it.

 

Catherine

About Catherine Mattice

Catherine Mattice, MA, SPHR, SHRM-SCP, is the founder/CEO of Civility Partners, an organizational development firm focused on helping organizations create respectful workplace cultures and specializing in turning around toxic cultures. Civility Partners’ clients range from Fortune 500s to small businesses across many industries. Catherine is a TEDx speaker and an HR thought leader who has appeared in such venues as USA Today, Bloomberg, CNN, NPR, and many other national news outlets as an expert. She’s an award-winning speaker, author, and blogger and has 60+ courses reaching global audiences on LinkedIn Learning.  Her fourth book, Navigating Toxic Work Environments For Dummies (Wiley), is available in all major bookstores and where audiobooks are sold.

Should HR Come as a Pair? Compliance vs. Strategic HR

Have you ever noticed how small most HR teams are in comparison to everything they’re expected to do? In many organizations, HR makes up only about 2% of the workforce. Yet they’re responsible for the business’ most valuable asset - PEOPLE. That means culture and...

AI Prompts for Busy HR and Leaders Building Civil Cultures

You don’t struggle creating and managing a positive culture because you don’t care about it. You struggle because you don’t have the time. Between performance issues, leadership coaching, hiring, compliance, and “one more urgent fire,” culture work often gets pushed...

An Important Survey Question You’re Not Asking

Employee Appreciation Day is March 6th here in the United States, and with it often come social events, catered lunches, swag bags, and gift cards. It’s kind of annoying, if you ask me.  Not because you shouldn’t appreciate your people, but because leaders are fairly...

Hear From the Experts: What Really Happens in Upstander Training

We can tell you that our Upstander Training Toolkit really works in our emails. But the most powerful proof comes from our expert facilitators who deliver this very same training to our own clients. Dr. Toni Herndon and Dr. Bob Berk have facilitated this program to...

Why Organizations Create Toxic Rockstars (And How to Stop Them)

Research shows that more than 70% of employees report experiencing incivility or disrespectful behavior at work, and over half say these behaviors reduce their productivity and morale. Meanwhile, almost every HR or people leader has heard some version of these...

7 Questions to Answer Before Launching a Training Program

Organizations spend a staggering amount on training, yet the results often fall short.  In the United States alone, organizations invested $102.8 billion in training in 2025, up from $98 billion in 2024, yet research consistently shows that only 10–20% of training...

Is Your L&D Equipped to Support a Healthy Workplace?

Learning and Development (L&D) teams are drowning in activity. Leadership academies, compliance refreshers, microlearning libraries, LMS migrations, another platform, another rollout, another “strategic priority.” Motion is constant and it may be keeping your...

Culture Eats Your Policies for Breakfast

If I see or hear the quote, “Culture eats strategy for breakfast,” by Peter Drucker one more time, I might vomit. Everyone loves this phrase, but I’m convinced no one knows what it even means. If they did, Civility Partners would be out of a job. While I haven’t read...

Navigating a Toxic Workplace: Practical Strategies for Leaders, HR, and Employees

When toxic behavior - such as gossip, harsh sarcasm, incivility, rudeness, public shaming, serial interrupting, microaggressions, and unresolved conflict - is brushed off as personality differences or “not that bad” it normalizes the behavior. As leaders look the...

Start the Year on a Good Note (Literally): Your Workplace Playlist

Research consistently shows that music affects how our brains process emotion, connection, and stress. According to the American Psychological Association, music can reduce cortisol levels, helping lower stress and anxiety while improving emotional regulation. In...