BOOK REVIEW: Road to Respect: Path to Profit

by Jul 18, 2012Civil & Healthy Workplaces0 comments

Harassment and hostility are not new concepts in the business world, nor are they legal. Businesses are required by law to develop, implement and effectively manage these behaviors, and unfortunately many do so only because the law says they have to – and not because they truly believe in the power of a respectful, positive workplace. The terms workplace bullying, abusive management and toxic bosses are relatively newer concepts in business rhetoric – and because employers are not required to address them – many don’t. What these organizations do not understand is that, aside from being just a plain ol’ sound business decision, a respectful culture in the workplace can reap many benefits. Organizations focused on a respectful culture enjoy better quality work, increased production, happier (and returning) customers, superior ability to meet organizational goals, increased learning and collaboration, better decision-making… the list goes on and on.

Road to Respect, Path to Profit – How to Become an Employer of Choice by Building a Respectful Workplace Culture by Erica Pinsky, provides solid advice for business owners, managers, decision-makers, organizational development and human resource professionals, and anyone else interested in building a respectful workplace.

Many will tell you the answer is a zero tolerance corporate policy, but as Pinsky points out, this is not the answer. Policies are only worth the paper they are printed on (about 3 cents). A respectful workplace culture is a road “paved” over time with trust and support; and Pinsky’s book provides the tools you need to arrive at your destination.

 

 

About Catherine Mattice Zundel

Catherine Mattice Zundel, MA, SPHR, SHRM-SCP is President of consulting and training firm, Civility Partners, and has been successfully providing programs in workplace bullying and building positive workplaces since 2007. Her clients include Fortune 500’s, the military, several universities and hospitals, government agencies, small businesses and nonprofits. She has published in a variety of trade magazines and has appeared several times on NPR, FOX, NBC, and ABC as an expert, as well as in USA Today, Inc Magazine, Huffington Post, Entrepreneur Magazine, and more. Catherine is Past-President of the Association for Talent Development (ATD), San Diego Chapter and teaches at National University. In his book foreword, Ken Blanchard called her book, BACK OFF! Your Kick-Ass Guide to Ending Bullying at Work, “the most comprehensive and valuable handbook on the topic.” She recently released a second book entitled, SEEKING CIVILITY: How Leaders, Managers and HR Can Create a Workplace Free of Bullying.

[Webinar] End Your Week With Allyship

First and foremost, I want to acknowledge our team member, Rebecca Del Secco, who was a top five finalist in the Employee of the Year category at the Business Excellence Forum and Awards (BizX). BizX is a global event with speakers like Seth Godin and Marcus...

Encourage PTO Use for May: Mental Health Awareness Month

It’s been over a year since the entire world shut down, and finally there’s a light at the end of the tunnel - but we aren’t out of the woods just yet. Employees are burnt out at exponential levels, whether they’ve been on the front lines (shoutout to essential...

11 Ways to Celebrate Women’s History Month

Last month we sent out a list of 12 ways to celebrate Black History Month with your workforce. Now that it’s Women’s History Month, we’ve revised the list for you. In addition to the list below, I also suggest attending a webinar I’m doing with an employment law...

Celebrate Women’s Month by Addressing COVID’s Impact on Women

Do an internet search on the impact of COVID for women, and you’ll find many (hundreds? thousands?) articles from high-powered consulting firms, respected journalists and media venues, bloggers, vloggers, social media influencers, your neighbors, cousins, and working...

27 Employer Branding Ideas for Social Media

Recently my friend, Steve Bellach from Bottomline Marketing, and I did a webinar on employer branding. Employer brand is just like your customer brand, but rather than focused on customers, it’s focused on potential candidates out there in the world and current...

3 Things You Didn’t Know About Teasing

I love a good sarcastic and witty comment. The resulting laughter is good for the soul and for the team – it promotes happy hormones and bonding. Teasing others often signals liking and (work appropriate) affection. If you tease a co-worker in the right ways, it...

12 Ways to Celebrate Black History Month With Your Workforce

Black History Month is meant to recognize the contributions this community has made to the United States and reflect on our country’s continued struggle with racial injustice. It’s a time for everyone - whether you identify as Black or not – to think about how to...

Some SHOCKING STATS About Toxic Work Cultures

According to the Society for Human Resources Management’s (SHRM) 2019 literature review on the costs of toxic workplace cultures and the benefits of positive cultures, more than 85% of American workers who say their organization has a strong workplace culture admit...

2 Ways Your Organization Facilitates Harassment & Bullying

As an executive coach who specializes in coaching leaders who engage in bullying, I get the opportunity to dig deep into the minds of abrasive and aggressive people at work.   It’s a place most HR professionals and leaders don’t venture but I thoroughly enjoy coaching...

30 Ways To Bring Your Core Values To Life

Include your values graphic on your company’s “about” page. Weave values into your jobs portal or applicant tracking system. Include a link to information about your values in your online job postings. This is a great tool to get some less desirable applicants to...