by Catherine Mattice | Dec 18, 2012 | Civil & Healthy Workplaces
There are two reasons people have a hard time collaborating: fear and ego. These reasons manifest into three hurdles to effective collaboration: not thinking the final outcome will be fair, not trusting the people in the group, or putting personal goals before the...
by Catherine Mattice | Dec 18, 2012 | Civil & Healthy Workplaces
One of the many tips offered in my recent book, BACK OFF! Your Kick-A** Guide to Ending Bullying at Work, suggests that you can use your body language to battle a workplace bully. In summary, the book suggests that when you’re feeling over-powered, you will fold...
by Catherine Mattice | Nov 26, 2012 | Civil & Healthy Workplaces, Leadership
Appreciative Inquiry (AI) is based on the assumption that what we focus on will bring more of what we focus on. If we focus on questions like, “What’s the problem?” and, “How can we fix it?” then more problems will appear. AI takes the...
by Catherine Mattice | Aug 1, 2012 | Civil & Healthy Workplaces
Dear Crucial Skills, One of my main concerns at work is how we talk about each other—the staff lunchroom can be especially toxic. What feels most shocking to me is how our boss is often thrown under the bus. I am having a hard time thinking of an appropriate comment...
by Catherine Mattice | Jul 26, 2012 | Civil & Healthy Workplaces
Do you really know yourself? If you take a minute to answer this question, you might be surprised. “Being self-aware is a little like keeping a running inventory in your mind. Sure you need to know who you are as a whole person, but you also want to be aware of...
by Catherine Mattice | Jul 26, 2012 | Civil & Healthy Workplaces
What can you do when a situation at work causes your temper to flare? How do you blow off steam without alienating customers, employees, partners or a boss? It’s a fact of life – if you want to succeed in business, you need to know how to interact and...
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