by Catherine Mattice | Jul 18, 2012 | Civil & Healthy Workplaces
Harassment and hostility are not new concepts in the business world, nor are they legal. Businesses are required by law to develop, implement and effectively manage these behaviors, and unfortunately many do so only because the law says they have to – and not...
by Catherine Mattice | Jul 18, 2012 | Civil & Healthy Workplaces
Build & Sustain a Healthy Workplace: Understand and Eradicate Bullying at Work Research indicates 70% of the workforce is bullied at some point in their life, and that at any given time, 25% of the workforce is being bullied. Annually, one bully could cost an...
by Catherine Mattice | Jul 16, 2012 | Leadership
Unfortunately, the organizational response to bullying behavior is fairly predictable and not always on target. Following are some typical management mistakes encountered when dealing with a bully at work (Namie & Namie, 2000; Hornstein, 1996): • Management often...
by Catherine Mattice | Jul 16, 2012 | Civil & Healthy Workplaces
In his book, The Articulate Executive in Action, Granville Toogood discusses the use of something he calls CVA (communications value added). The rule of CVA is this: what you say and how you say it can determine your success. Once you get the hang of it, it can become...
by Catherine Mattice | Jul 9, 2012 | Leadership
Everyone can agree that bully bosses are no fun. Could it be possible that the worst bosses can teach you the most? Victoria Ring had a bully boss when she was working as a paralegal at a bankruptcy law firm in Ohio early in her career. “I would be interviewing one of...
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