I recently picked up the book, The EQ Interview: Finding Employees with High Emotional Intelligence, by Adele B. Lynn. As you know, I like tangible, actionable, “tell me what I am supposed to do right now” types of books, and this one fits the bill. Lynn defines...
Alright, anti-harassment policies aren’t stupid; we do need policies to keep behavior in line. What is stupid is that so many organizations depend on that policy, just words on paper, to do the heavy lifting. In addition to your policy, you have to focus on a positive...
The irony. At an organization whose mission was to help people with disabilities thrive in the community, the workplace bullying had become rampant. The former CEO had been a real bully himself; his leadership and personality style had dripped downward into the...
I’ve heard from a few people who checked out the application, but had some questions before deciding if they should fill it out. So I wanted to clear up any reservations you might be having. My goal with this two-day course is to equip you to solve the problem of...
Organizational culture change can feel like a big undertaking. But, if you break it down into little steps, it becomes more doable. It’s something that happens over time, little by little, one step after the other. Now, one required ingredient of culture change is...
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