Oftentimes, it can be observed that lack of manners and civility at work is supplementary to bullying. Sometimes, rude manners which include petty comments, abrasive manner of speaking, backstabbing, or an impolite imperative is very evident in the workplace, specially between a superior and a subordinate.
Building a civil workplace is threatened, most of the time, by the pervasive egocentric attitudes of employees. Nowadays, an employee may think that being stressed out and busy may be an excuse or justification for an unpleasant behavior. Others, on the other hand, think that civility is a sign of submission or weakness, and thus, bullies those who are courteous or civil in the workplace.
Civility at work is important as much as incivility reflects a poor workplace. Lack of civility sends a message to costumers that the organization could not be trusted for its poor conduct.
On the other hand, a successful organization is one that adopts workplace bullying prevention and a respectful workplace corporate policy. In addition, it is quite important that the superiors model civility and give zero tolerance for unpleasant behaviors. Providing trainings such as civility training programs would be a great help in building a civil workplace.
To learn more, click here for full article.
