What We Say Without Words

by Catherine MatticeJul 23, 2012

Check this slide show out! It’s interesting to see just how much we can communicate by just using our body language.

“Former FBI Agent Joe Navarro describes how our torsos, hands, feet and legs frequently communicate emotions that are not put into words.”

MY FAVORITE PARTS:

NO NO’S

“Crossed arms: Suddenly crossing arms tightly is a sign of discomfort”

“Neck touching: Indicates emotional discomfort, doubt or insecurity”

“Jiggling/kicking foot: Indicates discomfort”

YES YES’

“Fingertips spread apart on a surface: A display of confidence and authority”

“Arms akimbo (hands on your hips): Establishes dominance or communicates there are ‘issues”

“Steepling (fingertip to fingertip): A powerful display of confidence”

Give it a try…

Civility is the platform for organizational success—it is absolutely necessary for an organization to reach its goals. Download our Ebook on Seeking Civility to learn more on how to create a workplace free of bullying and abusive conduct.

About Catherine Mattice

Catherine Mattice, MA, SPHR, SHRM-SCP, is the founder/CEO of Civility Partners, an organizational development firm focused on helping organizations create respectful workplace cultures and specializing in turning around toxic cultures. Civility Partners’ clients range from Fortune 500’s to small businesses across many industries. Catherine is a TEDx speaker and an HR thought-leader who has appeared in such venues as USA Today, Bloomberg, CNN, NPR, and many other national news outlets as an expert. She’s an award-winning speaker, author and blogger, and has 50+ courses reaching global audiences on LinkedIn Learning. Catherine’s award-winning book, BACK OFF! Your Kick-Ass Guide to Ending Bullying at Work, was hailed by international leadership-guru, Ken Blanchard, as, “the most comprehensive and valuable handbook on the topic.” Her latest book is Navigating Toxic Work Environments For Dummies (Wiley),

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