I have just released my latest book, SEEKING CIVILITY: How leaders, managers and HR can create a workplace free of bullying and abusive conduct. I thought I’d throw up a few excerpts for interest: What Bullying Is Bullying is repeated abuse that creates a...
One of our clients had two employees who were struggling to get along. Both employees were key contributors, and the business owner was desperate for them to resolve their differences. It all started when one employee (I’ll call her Susan) was quick to email out...
Difficult people are everywhere. It’s likely you have encountered someone at work who struggles to connect with others in a positive way, whether because they are a downer, a one-upper, a gossip, or other reason. While difficult people come in many forms, they all...
Take a moment to recall your favorite boss. What was it about them that made them so great to work for? Among other qualities, this person likely recognized your contributions, established a personal relationship with you, and set clear, achievable goals for you and...
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