HR, You’re Needed Now More Than Ever

by Jun 1, 2020

Organizations across the globe are in turmoil, and they’ll need their workforce to function at maximum capacity to survive. Meanwhile, employees are struggling mentally and physically because of the stress a pandemic brings and are trying to muster up the energy to get their work done. 

HR is key to managing all of this.

You, HR, are in a unique position to build trust with staff while simultaneously pushing them to meet strategic long-term objectives – and your organization will need to lean on your ability moving forward. 

HR, you are also in a unique position to manage this pandemic because you’re especially equipped to deal with crisis. Let’s face it, regular, pre-COVID days were sometimes (dare I say, most of the time?) high stress and feeling crisis-y.

Here are four areas I know you’re focusing on right now, making you uniquely valuable right now.

Employee success and, in turn, business continuity. You keep employee anxiety down and trust in leadership up. You can bet that employees who lost income due to layoffs or furloughs will seek ways to regain it, and a plaintiff’s attorney is an easy route for them to take. You’re doing everything you can to prevent this.

Compliance. You’re ensuring the organization is 100% compliant now and in the future. Compliance keeps you out of trouble, but COVID-safety compliance sends the message your organization cares about employee well-being. Bonus: it keeps your organization away from bad press, and you’ve got some material for your employer branding.

Employee-centric perspectives and communication. In crisis mode it’s easy to cut costs related to perks, hours, or benefits. While preserving cash is important for long-term survival, employees are going to reach their own conclusions unless you’re transparent. You’re ensuring decisions, and communication about them, are employee-centric.

High productivity and low negativity. You’re ensuring employees feel their mental well-being is cared for, and your loyalty to them will translate into their loyalty for the organization. Culture initiatives may also increase employee retention once this is all over – employees will remember the way they were treated during difficult times. 

A new normal is coming and at the end of the day, everyone has an important role from lower level employees all the way up to senior management. In fact, we made a one-pager for you with all the various roles being played.

You’ve been preparing your whole career to manage crisis on a large scale, and you can make a huge difference in the success of your organization now and in the future.

You got this.

To help, my team and I put together a webinar entitled: BEYOND SAFETY: Reopening & Rebuilding Your Workplace with Employee Needs & Organizational Culture in Mind.

It’s on June 16th, and you can register here. 

We know there’s a ton of information out there on regulations and safety, so we’re not going there. This webinar is about reopening with core values, emotions, and people in mind. 

Learn more and register here.


Catherine Mattice Zundel, CEO

PS.  I’m going to lay out some tips for your communication plan as you reopen, share some insights on your employees, and discuss infusing your culture with safety. 

Register here. 

About Catherine Mattice

Catherine Mattice, MA, SPHR, SHRM-SCP is President of consulting and training firm, Civility Partners, and has been successfully providing programs in workplace bullying and building positive workplaces since 2007. Her clients include Fortune 500’s, the military, several universities and hospitals, government agencies, small businesses and nonprofits. She has published in a variety of trade magazines and has appeared several times on NPR, FOX, NBC, and ABC as an expert, as well as in USA Today, Inc Magazine, Huffington Post, Entrepreneur Magazine, and more. Catherine is Past-President of the Association for Talent Development (ATD), San Diego Chapter and teaches at National University. In his book foreword, Ken Blanchard called her book, BACK OFF! Your Kick-Ass Guide to Ending Bullying at Work, “the most comprehensive and valuable handbook on the topic.” She recently released a second book entitled, SEEKING CIVILITY: How Leaders, Managers and HR Can Create a Workplace Free of Bullying.

5 Steps for an Efficient Succession Planning

What happens when the CEO of your organization suddenly resigns or retires? Are you confident that there is someone ready to step up and fill the leadership gap?  That is why succession planning is vital to every organization. Succession planning can help ensure a...

How to Establish a Budget for Training and Development Initiatives

Training and development is a vital aspect for any organization that wants to invest in its employees' growth. Over here at Civility Partners, we often receive inquiries from people seeking guidance on developing their training programs and wondering how we can help....

The Connection Between DEIB and Mental Health

In today's ever-evolving work landscape, it's refreshing to see organizations finally acknowledging the pivotal role of diversity, equity, inclusion, and belonging (DEIB) in cultivating a thriving workplace. At the same time, the growing recognition of mental health's...

Rebecca Del Secco: Six Years With Civility Partners!

We would like to take a moment to celebrate and recognize the incredible contributions of Rebecca Del Secco, our exceptional People & Culture Consultant, who has dedicated six remarkable years to Civility Partners.  Rebecca began her journey with us as an intern,...

Recognizing 5 DEIB Influencers in Unexpected Places

Picture this: a world where workplace culture is transformed not just by well-known DEIB influencers, but by unexpected heroes who wield the power of diversity, equity, inclusion, and belonging (DEIB) in their own unique ways.  DEIB are increasingly recognized as...

10 Songs About Inclusion to Play in your Office

In a diverse and inclusive workplace, it's important to create an environment where all employees feel welcome and valued. One way to promote a sense of unity and acceptance is through the power of music.  Playing songs about inclusion in your office can help inspire...

It Starts with You: The Power of Being an Upstander

Have you ever found yourself in a situation where you witnessed behavior that made you feel uncomfortable or uneasy, but weren't sure how to respond? Maybe it was a situation where someone was being bullied or harassed, or perhaps it was a situation where someone was...

Three More Brilliant Tips for Dealing with an Angry Boss

A few years ago, we shared five simple tips on how to deal with an angry boss, and the response was overwhelming! We're back with even more tips to help you navigate this challenging situation with civility in mind. According to a survey conducted by the Workplace...

Insights from the Craft Brewers Conference

Last Sunday, May 7th, I had the honor of being a keynote speaker at the THRIVE pre-conference, which was a roadmap to a safe, inclusive, and equitable experience at the Craft Brewers Conference (CBC). As a conference held in Nashville, TN, a city known for its musical...

3 Tips to Leverage Positive Psychology at Work

In the world of traditional thinking, the notion that success leads to happiness is a commonly held belief. We're taught that if we work hard and achieve our goals, then we'll be happy. However, research in positive psychology has revealed a new perspective: happiness...