Written by: Suzzane Dickman-Perla Hello there! I’m Suzzane. I recently joined the Civility Partners, Inc. team a little over a week ago. Prior to that and for the longest time, I managed and trained IT Business Process Outsourcing (BPO) teams all across APAC (Asia...
Psychological safety is the interaction that you have with others. It is the experience you have where you can feel free to speak your mind, speak out, speak up, be vulnerable, question someone about their opinion without the risk of being harmed, whether indirectly,...
What does an investigation tell us about an organization’s culture? Not much! Investigations are about determining whether someone violated a policy or not. Can the concerns raised in a complaint be validated or not. Someone claims a hostile work environment, and the...
This Friday is the first Friday in March. And that means *drum roll please*…it’s Employee Appreciation Day! While it’s easy to fall into the rhythms of work, celebrating the people that make that work possible is essential. Here are 17 fun and creative ways to...
Yikes, last Tuesday’s debate was brutal to watch. There were insults flangin’ and slangin’ every which way, interruptions, talking over each other… a great example of incivility was displayed. No matter your political views, we can all agree that that debate was ugly....
Your workforce is bound to have varying opinions around the issues our nation is facing, which inherently creates a higher risk of conflict and disrespectful behavior. On top of COVID and #BLM, we’re just months away from a very emotionally-charged...
Recent Comments