Written by: Suzzane Dickman-Perla When the world first went into lockdown a couple of years ago, I was thrilled with the idea of working from home. Finally! No more waking up at 5am to make the two-hour commute to work. I could wear what I wanted and spend as...
Employee retention is an ongoing initiative and there is no magical solution to ensuring employees won’t exit your organization. However, there are a ton of strategies for keeping employees motivated, satisfied and engaged – mostly by using company culture to...
Written by: Suzzane Dickman-Perla Hello there! I’m Suzzane. I recently joined the Civility Partners, Inc. team a little over a week ago. Prior to that and for the longest time, I managed and trained IT Business Process Outsourcing (BPO) teams all across APAC (Asia...
Psychological safety is the interaction that you have with others. It is the experience you have where you can feel free to speak your mind, speak out, speak up, be vulnerable, question someone about their opinion without the risk of being harmed, whether indirectly,...
What does an investigation tell us about an organization’s culture? Not much! Investigations are about determining whether someone violated a policy or not. Can the concerns raised in a complaint be validated or not. Someone claims a hostile work environment, and the...
This Friday is the first Friday in March. And that means *drum roll please*…it’s Employee Appreciation Day! While it’s easy to fall into the rhythms of work, celebrating the people that make that work possible is essential. Here are 17 fun and creative ways to...
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