Core Values in COVID Times

by Aug 21, 2020

I always say core values are key to your culture. Too often, businesses create them but don’t rely on them to manage employee behavior. It’s a missed opportunity to drive expectations and accountability. 

COVID-time is no different. It’s super important to rely on your core values as you make decisions for your workforce, hold them accountable for safety, and help them survive this high-stress year.

With that said, I thought you might be interested in how we translated our core values to COVID-times, in case you wanted to borrow the idea

You can read our actual core values here on our website, and below is what I wrote in our return to work plan. 

BE LEGIT
Do the right thing. Stay home if you’re experiencing symptoms or have been around someone experiencing symptoms. Communicate openly about symptoms so we can ensure to do the right thing for everyone’s safety. In addition, communicate openly about how you’re feeling – if you’re overwhelmed, feeling nervous about coming in, or anything else, let me know. 

HAVE A WARRIOR SPIRIT
Persevere in difficult situations and do whatever it takes to get things done. But you can’t do that if you aren’t taking care of you. Sometimes doing whatever it takes means taking a breather or a break.

LEARN A LOT
We’re all learning, figuring it out, and going with the flow. None of us is perfect, and all of us are doing our best at learning what the new normal is and how we’ll function in it. 

GO PLATINUM
Treat others the way they want to be treated. Wear your mask, wash your hands, and otherwise act responsibly so that everyone around you feels safe. 

BE EXTRAORDINARY
Be the best version of yourself as often as possible. Be courageous. Change the world. We’re going to survive this. 

I encourage you to find ways to infuse safety into your culture. A sign on the door isn’t enough – your employees need to know that safety is a part of “how we do things around here.” 

Civility is the platform for organizational success—it is absolutely necessary for an organization to reach its goals. Download our Ebook on Seeking Civility to learn more on how to create a workplace free of bullying and abusive conduct.

 

Catherine

About Catherine Mattice

Catherine Mattice, MA, SPHR, SHRM-SCP, is the founder/CEO of Civility Partners, an organizational development firm focused on helping organizations create respectful workplace cultures and specializing in turning around toxic cultures. Civility Partners’ clients range from Fortune 500s to small businesses across many industries. Catherine is a TEDx speaker and an HR thought leader who has appeared in such venues as USA Today, Bloomberg, CNN, NPR, and many other national news outlets as an expert. She’s an award-winning speaker, author, and blogger and has 60+ courses reaching global audiences on LinkedIn Learning.  Her fourth book, Navigating Toxic Work Environments For Dummies (Wiley), is available in all major bookstores and where audiobooks are sold.

An Important Survey Question You’re Not Asking

Employee Appreciation Day is March 6th here in the United States, and with it often come social events, catered lunches, swag bags, and gift cards. It’s kind of annoying, if you ask me.  Not because you shouldn’t appreciate your people, but because leaders are fairly...

Hear From the Experts: What Really Happens in Upstander Training

We can tell you that our Upstander Training Toolkit really works in our emails. But the most powerful proof comes from our expert facilitators who deliver this very same training to our own clients. Dr. Toni Herndon and Dr. Bob Berk have facilitated this program to...

Why Organizations Create Toxic Rockstars (And How to Stop Them)

Research shows that more than 70% of employees report experiencing incivility or disrespectful behavior at work, and over half say these behaviors reduce their productivity and morale. Meanwhile, almost every HR or people leader has heard some version of these...

7 Questions to Answer Before Launching a Training Program

Organizations spend a staggering amount on training, yet the results often fall short.  In the United States alone, organizations invested $102.8 billion in training in 2025, up from $98 billion in 2024, yet research consistently shows that only 10–20% of training...

Is Your L&D Equipped to Support a Healthy Workplace?

Learning and Development (L&D) teams are drowning in activity. Leadership academies, compliance refreshers, microlearning libraries, LMS migrations, another platform, another rollout, another “strategic priority.” Motion is constant and it may be keeping your...

Culture Eats Your Policies for Breakfast

If I see or hear the quote, “Culture eats strategy for breakfast,” by Peter Drucker one more time, I might vomit. Everyone loves this phrase, but I’m convinced no one knows what it even means. If they did, Civility Partners would be out of a job. While I haven’t read...

Navigating a Toxic Workplace: Practical Strategies for Leaders, HR, and Employees

When toxic behavior - such as gossip, harsh sarcasm, incivility, rudeness, public shaming, serial interrupting, microaggressions, and unresolved conflict - is brushed off as personality differences or “not that bad” it normalizes the behavior. As leaders look the...

Start the Year on a Good Note (Literally): Your Workplace Playlist

Research consistently shows that music affects how our brains process emotion, connection, and stress. According to the American Psychological Association, music can reduce cortisol levels, helping lower stress and anxiety while improving emotional regulation. In...

Celebrating Your 2025 Wins!

Have you stopped to pause and appreciate everything you’ve accomplished this year? Were you able to make some strides on improving your culture? Did you finally get that one initiative approved that you’ve been working on for a while? Or maybe you finally finished out...

HR in 2025: A Year in Review

As 2025 comes to a close, it’s hard not to look back and notice just how much the world of HR has been in motion.  This year revealed an incredible amount of resilience, creativity, and heart across the profession. Many of you worked quietly behind the scenes,...