The Joint Commission has now recommended that all accredited healthcare companies undergo civility training programs so as to handle and prevent incivility in the said workplace. The requirement aims to prevent incivility, define the problem and identify consequences through policies, and train employees to become civil at work.
Accordingly, civility training in healthcare institutions provide not just a mere anti-bullying corporate policy. It furthermore teaches healthcare employees to be self- aware, instill integrity, provide communication skills training, feel the sense of ownership in the workplace, and empower oneself to solve problems.
Such civility training program is unique as it immerses participants in a fun and engaging way. An excellent approach for workplace bullying solutions is by having an important and serious matter be addressed in a fun and exciting way.
The civility training program prescribed by the Joint Commission is for all healthcare employees, both clinical and non-clinical, which they positively believe will benefit everyone in the organization. Participants may choose from a variety of module packages which include the exact quantity of books which shall be needed to train the entire organization. The organization will also receive a Companion Instructor’s Manual.
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