Here’s a really great article on workplace bullying and medical malpractice. The most important paragraph in the article is this one:
According to the Joint Commission (JACHO), an organization which accredits hospitals throughout the U.S., of roughly 5,000 sentinel events (events which resulted in patient deaths or severe injury as a result of malpractice) 70 percent were caused by poor communication between staff members and a leading cause of poor communication is workplace bullying. In an ISMP Survey 49 percent of health care professionals said that intimidation had altered the way they handled order clarification or questions about medication orders.
Thanks Kristin for talking about this very important issue!
