Resolving Conflict: A Case Study

Resolving Conflict: A Case Study

One of our clients had two employees who were struggling to get along. Both employees were key contributors, and the business owner was desperate for them to resolve their differences. It all started when one employee (I’ll call her Susan) was quick to email out...
Using DISC to Resolve Conflict

Using DISC to Resolve Conflict

Have you ever had a conflict with a coworker that turned into an all out battle royale, only to realize it was caused by a small miscommunication?  Conflict is natural and bound to occur in every organization. And, sometimes conflict can even lead to some pretty...