Bringing fresh talent into your workforce can be an extremely important part of growing your company’s capacity for success. However, creating a seamless onboarding process for those new hires can be easier said than done, especially if you aren’t sure how to increase...
Are Toxic Workers Lurking in Your Customer Service Dept? Unfortunately, there is actually a pretty good chance. A friend of mine (and customer service genius), Jeff Toister, recently wrote an article around the remarkably high level of toxic employees in customer...
No matter what industry you are in, employee safety is a number one priority. According to OSHA, employers pay $1B Dollars per week in workers’ compensation due to accidents in the workplace. These accidents can be caused by, for example, failing to follow the proper...
Culture exists whether you are managing it or not. The majority of our clients come to us when the culture has become negative, and our job is to help clients move to a more positive place while teaching them how to continue to build in a positive direction long after...
There are a few companies in my locale that seem to consistently win the best place to work awards – one of them is Coastal Payroll. Coastal Payroll has also had exponential growth in the last five years. They’ve made the Inc 5000 list of fastest growing companies...
The conversation around sexual harassment needs to change. According to the Equal Employment Opportunity Commission’s (EEOC) Task Force report, 75% of people who feel harassed or discriminated against never report it internally. So, while your conversations in...
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