by Catherine Mattice | Jul 21, 2012 | Leadership
The Hooters restaurant chain likes to play up its “delightfully tacky, yet unrefined” slogan. But what more than 15 million TV viewers saw on Feb. 14 went beyond unrefined. A Hooters franchise manager insisted that servers clasp their hands behind their...
by Catherine Mattice | Jul 18, 2012 | Leadership
eBossWatch, the leading career resource that enables people to anonymously rate their bosses, published the second annual list of America’s Worst Bosses. The 2010 worst bosses include a judge, two famous actors, several doctors, a police chief, a university dean, and...
by Catherine Mattice | Jul 18, 2012 | Leadership
The key to adapting in the work environment to better accommodate your job depends on what kind of boss you have as well as your attitude.
by Catherine Mattice | Jul 16, 2012 | Leadership
Unfortunately, the organizational response to bullying behavior is fairly predictable and not always on target. Following are some typical management mistakes encountered when dealing with a bully at work (Namie & Namie, 2000; Hornstein, 1996): • Management often...
by Catherine Mattice | Jul 16, 2012 | Leadership
Self confidence is the difference between feeling unstoppable and feeling scared out of your wits. Your perception of yourself has an enormous impact on how others perceive you. Perception is reality — the more self confidence you have, the more likely it is you’ll...
by Catherine Mattice | Jul 16, 2012 | Leadership
What is the reason your employees are quitting? Many people believe that salary is the major incentive to work, but this is not always the case. Bad managers don’t understand the underlying cause of their employees quitting. Inadequate salary was cited by only...
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