- They learned to be a fighter somewhere along the way. They grew up in a rough neighborhood and pulled themselves out of it, they came to America without knowing English and eventually worked their way to a PhD, they were the only woman and single parent in their med school classes… Every person I’ve coached has a story about overcoming something major.
- Their fight has turned into fighting for success at work, and so they are high-performers and highly valued by organizational leaders. That high performance is the reason people who bully are allowed to do so; the CEO is afraid to poke the bear and have them quit.
- They lack social and emotional intelligence. They know people see them as difficult and frustrating, but they don’t know the depth of the impact they have. That people cry at work or home, see a therapist, or quit because of their behavior is lost on them.
- The organization facilitates their behavior. Yep, I said it. The organization facilitates the bullying behavior.
2 Ways Your Organization Facilitates Harassment & Bullying
About Catherine Mattice Zundel
Catherine Mattice Zundel, MA, SPHR, SHRM-SCP is President of consulting and training firm, Civility Partners, and has been successfully providing programs in workplace bullying and building positive workplaces since 2007. Her clients include Fortune 500’s, the military, several universities and hospitals, government agencies, small businesses and nonprofits. She has published in a variety of trade magazines and has appeared several times on NPR, FOX, NBC, and ABC as an expert, as well as in USA Today, Inc Magazine, Huffington Post, Entrepreneur Magazine, and more. Catherine is Past-President of the Association for Talent Development (ATD), San Diego Chapter and teaches at National University. In his book foreword, Ken Blanchard called her book, BACK OFF! Your Kick-Ass Guide to Ending Bullying at Work, “the most comprehensive and valuable handbook on the topic.” She recently released a second book entitled, SEEKING CIVILITY: How Leaders, Managers and HR Can Create a Workplace Free of Bullying.