5 Tools for Pitching Culture Change to Leadership

by Oct 16, 2024

You already know that a strong culture leads to engaged employees, lower turnover, and a healthier bottom line, but convincing leadership? That’s a different story. It’s exhausting pushing for changes that are dismissed as “soft skills” or shot down because they don’t offer an immediate ROI.

Sound familiar? You’re not alone. In fact, most attendees at our recent webinar, Getting Leadership to Listen to HR, showed up for one reason: They’re tired of being ignored.

The frustration is real—being told to “do more with less” or justify initiatives you know are critical to the organization’s success. We hear you. That’s why we’ve developed these five communication tools to help you cut through the noise, win leadership buy-in, and finally make the culture changes that matter.

 

Tools for Pitching Culture Change to Leadership

 

1. Evaluate Your Power and Position

Before diving into your pitch, take a step back and assess your influence within the organization. Are you seen as a strategic partner, or is HR still viewed primarily as an administrative function? Knowing where you stand shapes your approach.

If you’re not yet viewed as a key player and are seen as more administrative, start by building relationships with leaders and demonstrate your value through smaller, measurable wins. What can you implement now that can show business results? As you gain leadership’s trust and position yourself as a strategic asset, your proposals for culture initiatives will be taken more seriously.

 

2. Assert Your Position as an Expert

You are the workplace culture expert, but leadership doesn’t automatically recognize this. Assert your expertise with confidence. When pitching culture change, don’t ask for leadership’s support—show them that you know exactly what you’re talking about.

Explain how toxic environments lead to turnover, lower productivity, and high costs. Use data, case studies, and examples of other organizations that have successfully implemented culture change to back up your recommendations. Here are some you can use.

Make it clear: You’re not offering suggestions, you’re presenting strategic solutions that will benefit the business in the long run.

 

3. Share Relevant Data

Leaders love data—they want to see hard numbers and how your proposals will impact the bottom line. Make sure your pitch includes concrete metrics to prove the business case for culture change.

For instance, a 2020 SHRM study found that 84% of American workers believe poorly trained managers create unnecessary work and stress. Poor managers lead to inefficiencies, burnout, and ultimately, higher turnover.

If you’re seeing this in your organization, propose a manager program for your leaders to ensure consistent training. Our training, for example, is six-months with experiential learning activities in between each session. And we can absolutely demonstrate the managers have improved in their leadership through pre and post program evaluations from the managers’ own team members.

 

4. Make It Quick

One of the biggest challenges in pitching to leadership is time. Executives have packed schedules, so you need to make your pitch quick, clear, and to the point.

When you get their attention, focus on three things: the problem, your solution, and the potential impact on the company. Have an elevator pitch ready—something that highlights the value of culture change in under five minutes. You can dive into more details later, but your initial pitch needs to grab their attention fast.

 

5. Understand It Can Take Time

Culture change doesn’t happen overnight, and neither does leadership buy-in. If your pitch doesn’t land immediately, don’t be discouraged. Sometimes, leadership needs to see incremental improvements before they commit to large-scale change.

Stay relentless. Keep showing data, highlighting those early successes, and chipping away at their resistance. Speak with confidence and as if you are a peer on the leadership team. You show confidence they’ll have confidence in you.

Over time, as leadership sees the tangible benefits of your efforts, they’ll recognize the value of culture change and finally get behind your initiatives.

Pitching culture change isn’t just about persistence—it’s about strategy. And you don’t have to navigate it solo. With our years of expertise, we help organizations like yours drive real change through abrasive leader coaching, manager cohort programs, training, and employee surveys. Let’s collaborate to make your workplace a thriving environment for everyone!

PS. Help your leaders build a workplace where people actually thrive! Join our free webinar, Developing Your Leaders to Create and Sustain a Positive Work Environment, on November 12th at 10am PT. Plus, you’ll earn 1 SHRM PDC! Register here.

Many organizations ignore employee engagement because it feels elusive and expensive. Rather than getting caught up in the fear and doing nothing, download our eBook on employee engagement, and get started.

 

Catherine

About Catherine Mattice

Catherine Mattice, MA, SPHR, SHRM-SCP, is the founder/CEO of Civility Partners, an organizational development firm focused on helping organizations create respectful workplace cultures and specializing in turning around toxic cultures. Civility Partners’ clients range from Fortune 500’s to small businesses across many industries. Catherine is a TEDx speaker and an HR thought-leader who has appeared in such venues as USA Today, Bloomberg, CNN, NPR, and many other national news outlets as an expert. She’s an award-winning speaker, author and blogger, and has 50+ courses reaching global audiences on LinkedIn Learning. Catherine’s award-winning book, BACK OFF! Your Kick-Ass Guide to Ending Bullying at Work, was hailed by international leadership-guru, Ken Blanchard, as, “the most comprehensive and valuable handbook on the topic.” Her latest book is Navigating Toxic Work Environments For Dummies (Wiley).

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