Effective Strategies for Dealing with Workplace Jerks

by Jul 7, 2023

Different personalities exist in every workplace, and among them, some individuals can make work challenging for others. These individuals tend to be selfish, aggressive, and arrogant, causing disruptions to morale and productivity in the workplace. Unfortunately, the prevalence of toxic coworkers is increasing, making it a frustrating task to handle them.

Toxic coworkers exhibit various behaviors that can complicate identification. However, they commonly demonstrate traits such as controlling, manipulating, and lacking empathy. They frequently adopt an arrogant and excessively critical attitude, consistently belittling their colleagues. These individuals thrive on drama, creating a negative atmosphere that impacts everyone around them.

Recognizing the impact of toxic behavior on oneself is crucial in addressing the issue. It is important to identify the signs and patterns of toxic behavior and understand how they affect well-being and the work environment. Setting clear boundaries becomes an effective strategy to protect oneself from toxic coworkers. It involves clearly communicating expectations and limits, and assertively enforcing them to establish a professional and respectful work environment.

Maintaining professionalism is essential when interacting with toxic coworkers. It entails focusing on positive conversations and avoiding engagement in their negative behavior. This approach sends a clear message that their toxic behavior is unacceptable and will not be tolerated.

In certain cases, practicing empathy and compassion can be a valuable approach to dealing with toxic coworkers. It involves understanding that they may have their own challenges and vulnerabilities contributing to their behavior. While not excusing their actions, approaching them with empathy can help diffuse tense situations.

I recently had a fascinating conversation with Tessa West, an esteemed Professor of Psychology at New York University, who is an absolute expert in interpersonal interaction and communication. According to Tessa, while there are undoubtedly some difficult individuals in the workplace, most of the time we are dealing with people who have their own vulnerabilities that become amplified in certain situations. This results in a spectrum of behaviors that we encounter.

Are you ready to learn effective strategies for navigating these challenging interpersonal situations? Watch now and gain valuable insights!

Be inspired by Catherine’s TEDx Talk on fostering respect and kindness in the workplace. Explore the significance of being an upstander and taking action against bullying behaviors. Take action now! Explore Catherine’s LinkedIn Learning Course, “Creating a Positive and Healthy Work Environment,” for invaluable insights. Alternatively, contact us directly to learn more about fostering a positive workplace. Empower yourself and transform your professional environment today.

 

Written by: Cleo Tubon

Do you know how much money chronically bad behavior costs your company? Spoiler alert – it’s a LOT higher than you want it to be. Download our data and worksheet to see how it’s costing your organization and what you can do to fix it.

 

About Catherine Mattice

Catherine Mattice, MA, SPHR, SHRM-SCP is President of consulting and training firm, Civility Partners, and has been successfully providing programs in workplace bullying and building positive workplaces since 2007. Her clients include Fortune 500’s, the military, several universities and hospitals, government agencies, small businesses and nonprofits. She has published in a variety of trade magazines and has appeared several times on NPR, FOX, NBC, and ABC as an expert, as well as in USA Today, Inc Magazine, Huffington Post, Entrepreneur Magazine, and more. Catherine is Past-President of the Association for Talent Development (ATD), San Diego Chapter and teaches at National University. In his book foreword, Ken Blanchard called her book, BACK OFF! Your Kick-Ass Guide to Ending Bullying at Work, “the most comprehensive and valuable handbook on the topic.” She recently released a second book entitled, SEEKING CIVILITY: How Leaders, Managers and HR Can Create a Workplace Free of Bullying.

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