What if my overly-assertive boss says I need to be more assertive?

by Jun 14, 2015

I get email newsletters from the Crucial Conversations people, Vital Smarts, and recently received an email addressing this question. What if you contribute your success to your ability to work well with others, lead by example and maintain positive relationships, while your boss leads with aggressiveness and even intimidation? And, what if your boss tells you he or she thinks you need to be “more assertive” in order to continue moving up the ranks?

 

How would you answer your overly-assertive boss?

Vital Smarts thinks you can play the game without compromising your values. They suggest being assertive when you are talking about your own interests or ideas, so that the boss can see your passion and assertiveness come through in those instances.

Be open to others’ interests in that situation however, so that you aren’t seen as aggressive and intimidating like your boss is. In other words, be assertive, but make room for the other person. If you don’t, then you’re seen as intimidating too.

Also pay close attention to the other person’s body language and verbal cues. If that person is feeling intimidated you will see it in their body language, and they become quiet or even silent, and that’s when you should back off.

These are great suggestions, but I think Vital Smarts is missing a piece of the puzzle. I would suggest asking your boss for examples of when he or she thought you should be more assertive so you can find out exactly when you need to show this behavior.

Vital Smarts made the assumption that if you stand up for your ideas and interests, your boss would “count” that as being assertive. Perhaps your boss thinks you could play a little more “hard ball” when negotiating with clients, or perhaps your boss has noticed that when talking to the C-Suite you tend to become more quiet, or maybe he or she thinks you’re letting your subordinates walk over you and would like to see you push them harder… who knows unless you ask.

 

Conclusion

Talk to your boss and find out exactly when this assertiveness should be shining through, and THEN implement Vital Smarts’ suggestions so that your boss sees your assertive side but you avoid being labeled as a bully.

 

Let’s create a plan to build a positive workplace! | Invite Catherine to speak 

Incivility, bullying, and harassment occur because the culture allows them to. Before starting inclusivity initiatives, you’ve got to stop bad behavior. Take this assessment to determine if your workplace fosters a positive culture.

 

Catherine

About Catherine Mattice

Catherine Mattice, MA, SPHR, SHRM-SCP, is the founder/CEO of Civility Partners, an organizational development firm focused on helping organizations create respectful workplace cultures and specializing in turning around toxic cultures. Civility Partners’ clients range from Fortune 500s to small businesses across many industries. Catherine is a TEDx speaker and an HR thought leader who has appeared in such venues as USA Today, Bloomberg, CNN, NPR, and many other national news outlets as an expert. She’s an award-winning speaker, author, and blogger and has 60+ courses reaching global audiences on LinkedIn Learning. Her fourth book, Navigating Toxic Work Environments For Dummies (Wiley), is available in all major bookstores and where audiobooks are sold.

Why Are People So Sensitive? 4 Things Have Changed at Work

“Why is everyone so sensitive these days?” I hear some version of this all the time. Employees are offended by everything. Managers can’t say anything anymore. People need constant reassurance. Nobody can take a joke. Everyone has to walk on eggshells. And usually,...

How to Deal With an Angry Boss in 4 Steps

A few years ago, we published “Three More Brilliant Tips for Dealing with an Angry Boss,” and it continues to get a surprising amount of attention. Apparently, angry bosses aren't going out of style. So we figured it was time for an update - not because you need five...

3 Signs Toxic Leaders Have No Idea They’re Toxic

Wait… before you come for me, hear me out. As a coach who specializes in working with leaders who engage in toxic behavior, I’ve noticed a pattern that might surprise you: toxic leaders aren’t always the villains we assume they are. I know. Stay with me. When you hear...

Wait… HR Made Workplace Bullying Worse?

You’ve got a lot on your plate. Employee relations, compliance, performance issues, culture, and the occasional grown adult who apparently needs to be reminded not to terrorize their coworkers. Making workplace bullying worse certainly isn’t supposed to be on the...

3 Culture Band-Aids That Create Bigger Organizational Risk (And What to Do Instead)

Netflix recently found itself in the headlines for all the wrong reasons. According to a recently filed lawsuit, a Netflix executive participated in a company retreat that included a "vulnerability-trust exercise." During the exercise, he disclosed that he had...

Join our Workplace Intelligence Series + Office Hours

Every day, you are expected to solve increasingly complex workplace challenges. A bullying complaint lands on your desk. A high performer is damaging team morale. Burnout continues to climb despite your wellness initiatives. Managers struggle with difficult...

Do Your Managers Create an “Us vs. Them” Mentality? Here’s How to Know and What to Do About It.

Every organization has heard some version of it. "Don't shoot the messenger. This came from corporate." "I know it doesn't make sense, but that's what leadership wants." "I'm just telling you what they told me." Most managers think they're being empathetic when they...

4 Mistakes That Turn a Necessary Layoff Into a Culture Crisis

Most leaders think the layoff is the hard part. It isn't. The difficult conversations, severance packages, and notifications are emotionally draining, but they aren't where organizations win or lose their culture. The real challenge begins the next morning, when...

3 Ways Gatekeepers Sabotage Real Workplace Change

Recently an employer’s attorney contacted us looking for workplace training for her client. She described what she called "longstanding" workplace issues and stated she was looking for a training program to resolve them. As I explained that training likely isn’t the...

AI Can Now Detect Workplace Bullying and I’m Mad as Hell About It

The Latest Workplace Misconduct Technology Misses the Point Bloomberg reports a new generation of AI tools designed to detect misconduct, bullying, harassment, belittlement, and other problematic workplace behaviors. The promise sounds compelling: use artificial...