The Truth About Bullies

by Jul 17, 2012

I received the following email from a blog reader. I thought I’d post my response for anyone interested in empowerment.

I need advice on how to deal with jealous bullies who will not respect personal space. I have no tolerance as I have tried to be nice and assertive but they are thick and stupid and as a result I snapped and told one to f%^& off.
How does one tolerate and be assertive when it is constantly ignored?

Dear Reader,

I am going to say some things that you may or may not like, but I feel that I need to be real and honest with you here. It is clear based on the tone of your email that you are extremely frustrated with the situation you have found yourself in. I’m certain most people respond to your question with empathy, and sympathy even. I on the other hand, am going to give you advice that might be a little hard to swallow at first.

Bullies have one motivation – to overpower you.

So take a look at yourself. This is hard. It’s hard to look at ourselves when we feel attacked by someone else. But you cannot control what others do. You can, however, learn to control your own reactions.

In order to do that, you will first need to acknowledge that while you don’t deserve to be treated this way you have indeed allowed the bully to push your buttons. Ask yourself why. Why is this person pushing your buttons? Why do you let him or her push your buttons? After all, you are in control of your own buttons aren’t you?

Next, think about your reaction to the bully. What are you communicating by doing things like using foul language? In addition, be aware of your nonverbal behavior when you are in the same room with the bully. What does your nonverbal communication say? Are you being proactive by standing with your head held high and your confidence-cap on? Or are you being reactive by blurting out unprofessional words?

Once you’ve been able to identify what part you play in the interaction with the bully, think about how you help the bully meet his or her goals. Again, the bully’s goal here is to overpower you. So how do you help the bully meet that goal? The answer is certainly not “nothing” – you are definitely doing “something”. What is it?? Once you figure that out, you can change your behavior accordingly.

Finally, you’ll need to find a way to detach yourself from these emotions you are feeling. Remember, nobody makes you feel anything – feelings are a choice. They are your choice.

You are not an innocent passerby in your own life. You absolutely have the power to change your situation. Change is a choice. Feelings and emotions are a choice. Your response to the bully is a choice. Choose wisely. The bully is playing mental games with you and you have the mental capacity to win this war. I know you do.

And, if in the end, you can’t seem to get past your anger, then it’s time to leave. Your dignity is worth way more than anything your employer is paying you.

Do you know how much money chronically bad behavior costs your company? Spoiler alert – it’s a LOT higher than you want it to be. Download our data and worksheet to see how it’s costing your organization and what you can do to fix it.

 

Catherine

About Catherine Mattice

Catherine Mattice, MA, SPHR, SHRM-SCP, is the founder/CEO of Civility Partners, an organizational development firm focused on helping organizations create respectful workplace cultures and specializing in turning around toxic cultures. Civility Partners’ clients range from Fortune 500’s to small businesses across many industries. Catherine is a TEDx speaker and an HR thought-leader who has appeared in such venues as USA Today, Bloomberg, CNN, NPR, and many other national news outlets as an expert. She’s an award-winning speaker, author and blogger, and has 50+ courses reaching global audiences on LinkedIn Learning. Catherine’s award-winning book, BACK OFF! Your Kick-Ass Guide to Ending Bullying at Work, was hailed by international leadership-guru, Ken Blanchard, as, “the most comprehensive and valuable handbook on the topic.” Her latest book is Navigating Toxic Work Environments For Dummies (Wiley).

From Desperation to Determination: Reflecting on 16 Years of Growth

I just got an email from a spammer offering SEO help for my very old website — www.NoWorkplaceBullies.com. I hadn’t thought about that site in ages, so I typed in the link... and there it was. The original website I built the day I started my business — though it...

Sick of HR getting the blame for bullying? (For Dummies Excerpt)

As I was writing my upcoming book, Navigating a Toxic Workplace For Dummies (Wiley), I was reminded about all the research on workplace bullying that indicates HR gets the blame for bullying, HR is not helpful, and, in fact, according to the research, most often makes...

Take Care of Your Employees’ Mental Health: Employers’ Role in Addressing Burnout (Excerpt from For Dummies)

May is Mental Health Awareness Month. A good time to reflect on how work environments either support or sabotage employee well-being. Burnout is on the rise and employers’ role in addressing burnout has never been more important. If you’ve ever worked in a toxic...

4 Essential Positive Workplace Training Topics (Excerpt from For Dummies)

I’m just going to jump right in here and say that training alone won’t fix toxic behavior or turn around your toxic workplace. If it could, we’d all be ordering workshops like takeout. When positive workplace training topics are done right as part of a broader and...

3 Remote-Specific Challenges & How to Overcome Them (Excerpt from For Dummies)

May 1st is International Workers’ Day. Hooray! I don’t know about you, but I am so thankful and grateful for my overseas team members. They are the wheels that keep this company moving forward! Now that that’s out of my system, let’s talk about you. Whether you have...

Diversity Isn’t a Dirty Word: Where We Went Wrong

Earlier this year, I wrote a blog titled “DEI needed if hiring on merit is your goal” in response to Trump’s vow to “create a society that is blind to color and based on merit”. Based on the response I received, it quickly became clear that Trump isn’t the only one...

4 Smart Ways to Use AI to Build Civility at Work

Use AI to build civility. SHRM reports that 66% of U.S. employees have experienced or witnessed incivility at work. And those moments of disrespect don’t stay isolated. They ripple. Research from Christine Porath at Georgetown University shows that incivility is...

Offensive Terms to Avoid: What You Say Matters More Than You Think

According to SHRM, 66% of U.S. employees have experienced or witnessed incivility in their workplace. The most common forms include addressing others disrespectfully and interrupting others while they are speaking. Meanwhile, a Deloitte survey reveals that 84% of...

Celebrate Diversity With Music: A Playlist for Inclusivity

A few years back, we put together a playlist for inclusivity in the office and it quickly became one of our most popular blogs, proving that something as simple as music can strike a big chord (pun intended) as people find solidarity in it. So we thought, why not do...

Join our FREE WEBINAR – Fostering a Workplace Where Feedback Fuels Change

Imagine this: A senior leader makes an offhanded, inappropriate remark in a team meeting. The room tenses, eyes drop, and a few uncomfortable chuckles fill the silence. No one speaks up. You’re caught off guard, unsure what to do. Later, someone from that meeting...