Assessment: Does your management style facilitate bullying?

by Jun 27, 2018

Yikes. I know this subject line isn’t pretty.

I know you aren’t intentionally doing anything that would facilitate bad behavior in your workplace. After all, we’re all working towards better, more positive workplaces.

But, the hard truth is that it’s entirely possible there are things you’re doing, or not doing, that opens the door for behaviors like incivility or bullying to occur.

That’s why we put together this quick assessment for you. Take two minutes to check-in with yourself, and see if there are ways to improve your work environment just by making some simple tweaks to your behavior.

And here are five subtle signs your management style might actually be facilitating bullying, without your even realizing it:

#1 You avoid employee conflict

Do you readily step in when negative behavior occurs, even when it’s legal behavior?

It’s easy to defer to compliance when negative or uncomfortable moments take place, and tell yourself that the behavior isn’t illegal so there’s nothing you can do. But it is your duty as a manager to take responsibility for issues that arise in your work teams.

When you wait for employees to solve problems themselves or be forgotten about, you open the door for conflict to escalate into bullying. It is entirely possible one person will eventually overpower the other.

Instead, be open to talk to employees about conflict and help them resolve it. Ask questions. Play close attention. Listen carefully. Offer suggestions for resolution.

#2 You are super busy

It’s true: You are busy and your to-do list is ever-growing.

But, you’ve got to make time to manage your team. If you don’t make time to meet with them and find what’s happening in the undercurrent everything else falls apart – engagement, performance, attendance, team relationships…

You know this already, but be sure to make time to give feedback regularly (both good and bad), praise employees who exhibit positive behavior, be kind and approachable even during your most stressful days, and practice patience and understanding.

#3 You allow or even encourage competition

There is a ton of research out there on what types of organizational factors facilitate bullying, and competition is one that comes up time and again.

Healthy competition is certainly okay; I know many organizations have steps, exercise, and weight contests to encourage employees into healthier lifestyles. But when the competition is for sales goals, for example, and the team is allowed to violate the rules of sportsmanship, it can get ugly real quick.

Enron’s story is an extreme example, but they fired the bottom 10% of salespeople every quarter (among many other bad practices), and they will go down in pop culture history as one of the nastiest companies to have ever existed.

If you have any type of competition happening in your workplace, take a step back and assess whether it’s good ol’ fashioned fun or causing negative behavior.

#4 You’ve lost sight of “the vibe”

“Your vibe affects your tribe.” Not sure who coined that phrase, but it’s deep in truth.

And that means you have to focus on your, and the team’s, vibe – all the time. If you’re having a rough day, find time to take a breath and encourage others to do the same. Ensure team goals are balanced with employee well-being. And keep a relatively “flat” management style, where titles matter less than commitment, quality and interpersonal skills.

It’s also important to build an action plan, however simple it might be, around positivity, health and core values. By simple I mean you don’t have to have a 10-page long strategic plan. Even a checklist of fun, exciting, and team building activities and actions will do.

How can you be sure you’re setting the tone for a happy, healthy, and positive work environment?

#5 You aren’t having fun

Fun and work go hand in hand. At least they do here at Civility Partners, and they should at your organization, too.

Just yesterday we had the radio playing and were singing along to the songs. We plan on having pajama day, and we have cooky motivational quotes on our kitchen wall. We also like to eat lunch together when we can, and of course, do happy hour once in a while.

Work can be hard, stressful, overwhelming, challenging… and fun. After all, we’re there for 8-10 hours a day! We might as well laugh while we’re at it!

Bottom line is I know you aren’t intentionally doing anything that would create a culture of workplace bullying… but there may be subtle things happening around you that allow it to creep in. Bullying is, after all, insidious.

So download our assessment to check where you’re at. You may get a few ideas for small tweaks that could have big impact.

About Catherine Mattice

Catherine Mattice, MA, SPHR, SHRM-SCP is President of consulting and training firm, Civility Partners, and has been successfully providing programs in workplace bullying and building positive workplaces since 2007. Her clients include Fortune 500’s, the military, several universities and hospitals, government agencies, small businesses and nonprofits. She has published in a variety of trade magazines and has appeared several times on NPR, FOX, NBC, and ABC as an expert, as well as in USA Today, Inc Magazine, Huffington Post, Entrepreneur Magazine, and more. Catherine is Past-President of the Association for Talent Development (ATD), San Diego Chapter and teaches at National University. In his book foreword, Ken Blanchard called her book, BACK OFF! Your Kick-Ass Guide to Ending Bullying at Work, “the most comprehensive and valuable handbook on the topic.” She recently released a second book entitled, SEEKING CIVILITY: How Leaders, Managers and HR Can Create a Workplace Free of Bullying.

Pride Month: Performative Vs. Actual Activities

Happy Pride Month! This month, you'll see rainbow logos, employee resource group events, and social media campaigns celebrating LGBTQ+ employees and communities. But Pride Month wasn't created as a marketing campaign or even as a celebration. It began as a protest....

5 Things Ryan Breslow (& Most Executives) Gets Wrong About HR

“Fire your entire HR department.” Wait… what?  That was essentially the message Ryan Breslow, CEO of Bolt, delivered recently when he announced he had eliminated the company’s entire HR team because they were allegedly “creating problems out of thin air.” According to...

“What to Say May”: Turn Good Intentions into Everyday Courage

May has always been a month of transition. Spring in full bloom, fresh energy, and just enough optimism to believe people might actually follow through on their good intentions. So this year, we’re channeling that energy into something practical. We’re calling it...

3 Reasons Gen Z Won’t Take B.S. From Their Employers

Gen Z is quickly becoming one of the most influential voices in the workplace and they’re not staying quiet.  In fact, research shows that Gen Z employees are highly values-driven. Nearly 9 in 10 say purpose is critical to their job satisfaction and they increasingly...

3 Ways to Handle Employee Departures Without Damaging Your Culture

Employee departures are more common and more impactful than many leaders realize. In fact, the U.S. Bureau of Labor Statistics consistently reports millions of workers voluntarily leaving their jobs each month, with quit rates hovering around 2–3% in recent years....

“Job Hugging” & 4 Ways to Respond

Nearly 48% of employees say they are staying in their jobs longer than they otherwise would for stability and security, and about 75% expect to remain in their roles for the next few years. At the same time, voluntary quit rates have dropped to around 2%, one of the...

Workplace Red Flag: “We’re Like a Family!”

Have you ever worked in, or heard someone mention, a workplace that prides itself on being like a family, or family-oriented? “We treat each other like family here,” they say.  People mean it as a signal of care, loyalty, and belonging. But calling your workplace a...

Unpopular Opinion: “Open Door Policies” are Just for Show

Most employees don’t feel safe speaking up at work. In fact, research consistently shows that a significant portion of employees, often more than half, hold back concerns, ideas, or feedback because they fear negative consequences. And yet, ask almost any organization...

Employees Afraid to Discuss Work Toxicity?

I just returned from the Ohio Safety Conference (OSC), where I spoke about Why Safety Fails Without Culture & Behavior. In addition to my session, we hosted a booth where we handed out some swag, including copies of my book, Navigating a Toxic Workplace For...

Should HR Come as a Pair? Compliance vs. Strategic HR

Have you ever noticed how small most HR teams are in comparison to everything they’re expected to do? In many organizations, HR makes up only about 2% of the workforce. Yet they’re responsible for the business’ most valuable asset - PEOPLE. That means culture and...