- Suspend caps entirely or increase the caps temporarily. Consider suspending or increasing the cap for 3-6 months, then re-evaluate according to the regulations in your area. This way employees don’t feel they are losing out due to circumstances outside of their control. Keep in mind though that once PTO is earned, it has to be paid.
- Develop a mandatory PTO policy. You could require employees to take a certain amount of time off. This will help with planning and issues of flooded time off requests when things open up. If everyone is required to take PTO, managers can plan ahead to address the work.
- Provide some additional paid days off to boost employee morale. You could provide paid Friday’s off or close the office mid-day once in awhile. You could also provide these benefits on a rotating basis by team or department. By doing so you can remove the guilt from taking time off, encourage employees to take a break and ultimately boost morale. Employees want to know you care about their mental health.
- Ask leadership to set an example. Employees will feel more comfortable taking time off if they see their leaders doing so. No one’s taking PTO if the CEO or a direct manager is working 15 hour days.
- Develop messaging around the importance of taking PTO. Ultimately it’s there to reduce the risk of burnout, support physical and mental health, and increase productivity. Sometimes just a reminder can trigger employees to take vacation.
- Create a guide of what to do with PTO time. Help employees reframe what time off could look like. They might be thinking of palm trees or adventure parks, but you can remind them that PTO and vacations can include long weekends, taking a day in the middle of the busy work week, marinating in their backyard with a good book, going on a bike ride, and more.
Encourage PTO Use for May: Mental Health Awareness Month

Incivility, bullying, and harassment occur because the culture allows them to. Before starting inclusivity initiatives, you’ve got to stop bad behavior. Take this assessment to determine if your workplace fosters a positive culture.

About Catherine Mattice
Catherine Mattice, MA, SPHR, SHRM-SCP, is the founder/CEO of Civility Partners, an organizational development firm focused on helping organizations create respectful workplace cultures and specializing in turning around toxic cultures. Civility Partners’ clients range from Fortune 500s to small businesses across many industries. Catherine is a TEDx speaker and an HR thought leader who has appeared in such venues as USA Today, Bloomberg, CNN, NPR, and many other national news outlets as an expert. She’s an award-winning speaker, author, and blogger and has 60+ courses reaching global audiences on LinkedIn Learning. Her fourth book, Navigating Toxic Work Environments For Dummies (Wiley), is available in all major bookstores and where audiobooks are sold.