Implicit Bias Training That Works

by Jun 5, 2024

A significant barrier to achieving a diverse and inclusive workforce is implicit bias.

Implicit bias occurs when, for instance, you hear the word “engineer” and immediately assume it is a man, or hear “teacher” and assume it is a woman.

Have you ever been guilty of this? Many of us have, and it’s not because we’re bad people. Our brains are hardwired to make unconscious decisions, creating a direct link between our unconscious thinking and our actions and behavior.

Check out the three types of implicit bias here and what you can do to fix it.


What does research say – does implicit bias training work?

Implicit bias training faces a lot of criticism regarding its effectiveness. However, there is strong evidence that implicit bias training is effective when done properly.

It can be a key part of a comprehensive Diversity, Equity, Inclusion, and Belonging (DEIB) program that brings real culture change to organizations. Notable research includes:

Our own experience over many years shows that implicit bias training works and leads to long-term change when it is part of an ongoing effort integrated into company policies and processes. Organizations must actively engage and not rely on a single training session for lasting change.

Our “Recognizing and Mitigating Unconscious Bias” training helps participants recognize their biases and minimize their impact in daily interactions. This training also addresses microaggressions and other exclusive behaviors using simple, effective intervention methods.

As one of our training attendees said, “Civility Partners provided several great ideas to implement with the staff so that we can keep the conversation around a positive workplace going long after they are gone. I will definitely be using their ideas in future meetings and talking with managers about using them within individual departments.

If you have questions or concerns, please shoot us a message! You know where to find us. 🙂

Extra resources for you!

Don’t forget to explore our LinkedIn Learning course: “Teaching Civility in the Workplace.” It’s absolutely free using this link! Don’t let this opportunity pass you by!

And lastly, save the date: June 26th, 10 am PST! Tune in to our webinar on Managing Incivility and Conflict in Political Discussions at Work. Attend live for exclusive resources, SHRM credits, and get your questions answered by our expert speakers!

 

Written by: Cleo Tubon and Jennifer Areola

When it comes to DEI, language matters…and it’s constantly evolving. Are you using the right terminology in your organization? Download our DEI Terminology Cheat Sheet and see how you stack up.

 

Catherine

About Catherine Mattice

Catherine Mattice, MA, SPHR, SHRM-SCP, is the founder/CEO of Civility Partners, an organizational development firm focused on helping organizations create respectful workplace cultures and specializing in turning around toxic cultures. Civility Partners’ clients range from Fortune 500s to small businesses across many industries. Catherine is a TEDx speaker and an HR thought leader who has appeared in such venues as USA Today, Bloomberg, CNN, NPR, and many other national news outlets as an expert. She’s an award-winning speaker, author, and blogger and has 60+ courses reaching global audiences on LinkedIn Learning.  Her fourth book, Navigating Toxic Work Environments For Dummies (Wiley), is available in all major bookstores and where audiobooks are sold.

 

Hear From the Experts: What Really Happens in Upstander Training

We can tell you that our Upstander Training Toolkit really works in our emails. But the most powerful proof comes from our expert facilitators who deliver this very same training to our own clients. Dr. Toni Herndon and Dr. Bob Berk have facilitated this program to...

Why Organizations Create Toxic Rockstars (And How to Stop Them)

Research shows that more than 70% of employees report experiencing incivility or disrespectful behavior at work, and over half say these behaviors reduce their productivity and morale. Meanwhile, almost every HR or people leader has heard some version of these...

7 Questions to Answer Before Launching a Training Program

Organizations spend a staggering amount on training, yet the results often fall short.  In the United States alone, organizations invested $102.8 billion in training in 2025, up from $98 billion in 2024, yet research consistently shows that only 10–20% of training...

Is Your L&D Equipped to Support a Healthy Workplace?

Learning and Development (L&D) teams are drowning in activity. Leadership academies, compliance refreshers, microlearning libraries, LMS migrations, another platform, another rollout, another “strategic priority.” Motion is constant and it may be keeping your...

Culture Eats Your Policies for Breakfast

If I see or hear the quote, “Culture eats strategy for breakfast,” by Peter Drucker one more time, I might vomit. Everyone loves this phrase, but I’m convinced no one knows what it even means. If they did, Civility Partners would be out of a job. While I haven’t read...

Navigating a Toxic Workplace: Practical Strategies for Leaders, HR, and Employees

When toxic behavior - such as gossip, harsh sarcasm, incivility, rudeness, public shaming, serial interrupting, microaggressions, and unresolved conflict - is brushed off as personality differences or “not that bad” it normalizes the behavior. As leaders look the...

Start the Year on a Good Note (Literally): Your Workplace Playlist

Research consistently shows that music affects how our brains process emotion, connection, and stress. According to the American Psychological Association, music can reduce cortisol levels, helping lower stress and anxiety while improving emotional regulation. In...

Celebrating Your 2025 Wins!

Have you stopped to pause and appreciate everything you’ve accomplished this year? Were you able to make some strides on improving your culture? Did you finally get that one initiative approved that you’ve been working on for a while? Or maybe you finally finished out...

HR in 2025: A Year in Review

As 2025 comes to a close, it’s hard not to look back and notice just how much the world of HR has been in motion.  This year revealed an incredible amount of resilience, creativity, and heart across the profession. Many of you worked quietly behind the scenes,...

’Tis the Season for Boundaries: Protecting Your Time and Well-Being This Holiday Season

The holiday season is a time to rest, connect, and reflect. But for many employees, it can also feel overwhelming.  Work seems to speed up instead of slow down thanks to the “vacation tax” that comes with time off. Projects pile up, deadlines tighten, and expectations...