Keys to Successful Inclusive Leadership, No Matter your Position

by Apr 20, 2022

From our “Keys to Successful Inclusive Leadership, No Matter your Position” episode with Audrey Daniels

How unfortunate to see a lot of times, innovative people leaving just because they’re not being heard or taken seriously. Employers are losing out on amazing individuals. Usually, senior leadership or the owner presidents really don’t know what’s really going on when it comes to that.

So it’s really up to us. No matter your leadership title, no matter what leader you are. Leader of a team, leader of yourself that we can do to provide that inclusive and culture but also have the courage to stand up and talk about it when others aren’t 

What are some of the ways that someone can be a leader without a title or someone with the leadership title creates inclusive leadership?

  • Have courage
    • We have to be mindful of ourselves and of other people. Be mindful of them in a way of interactions. Having that courage to challenge mindsets and practices stifle diversity 
  • Provide honest feedback
    • Communicate honesty and have that empathy to understand other people’s feelings at times. Seek understanding, have empathy and be inclusive.
  • Have resilience 

It’s about sprinting back from adversity. It’s about knowing failure is a part of what we’re gonna do. Being resilient enough to overcome adversity, not ignore it but know that it’s there and really get in tune to that. Embrace it so that you can create that inclusion atmosphere.


Resilience and Inclusivity

If problems arise, miscommunication or your feelings are hurt by others, be courageous enough to be open-minded. You have to be resilient to bounce back from that and continue moving forward in a positive way with that person. 

It’s about being human. That’s okay for you to have that feeling, it’s okay for that to happen because we’re all growing from this and so on. It’s about working together to know that we may not identify with the same concept and things, but at the end of the day we were hired to do a job and we’re hired to get those results. 

So how can we overcome this? 

Connect to get to the results that we need and the only way we can do that is when we have that courage, empathy and resilience to push through anything that comes.

When we want to implement things like inclusion, belonging and diversity, it needs to be actually a project not a meeting. It’s a project with people having duties in that with people, your team, allowing them to get immersed in what that looks like.

Inclusion is so different for every group. It’s so general. So it would be first to understand what inclusion means to your team, what inclusion means to you and what inclusion means all together connected. Write down those things that you all as a team would like to see and then put those as projects. 

The mind is something that, as we know, can take a life of its own. yeah we have to be patient with people and ourselves.

In the very fabric of your policies and procedures, include things that incite inclusiveness, belonging, policies and procedures in our practices. and that may include a policy about how we treat each other.

When it comes to diversity, have the courage and do it with sincerity. Have courage in your why. If you know that you’re inclusive, that you’re doing what you can, just be a great human being. Forget all the other stuff from your why and move forward. Go through that adversity because that’s the only way.

So we’re dealing with a lot of things. Slow down just a little bit so you can speed up for success.

The best way is to have the courage to challenge mindsets that stifle diversity. No matter your position, we all have the authority to drive inclusion.


Incivility, bullying, and harassment occur because the culture allows them to. Before starting inclusivity initiatives, you’ve got to stop bad behavior. Take this assessment to determine if your workplace fosters a positive culture.

About Catherine Mattice

Catherine Mattice, MA, SPHR, SHRM-SCP is President of consulting and training firm, Civility Partners, and has been successfully providing programs in workplace bullying and building positive workplaces since 2007. Her clients include Fortune 500’s, the military, several universities and hospitals, government agencies, small businesses and nonprofits. She has published in a variety of trade magazines and has appeared several times on NPR, FOX, NBC, and ABC as an expert, as well as in USA Today, Inc Magazine, Huffington Post, Entrepreneur Magazine, and more. Catherine is Past-President of the Association for Talent Development (ATD), San Diego Chapter and teaches at National University. In his book foreword, Ken Blanchard called her book, BACK OFF! Your Kick-Ass Guide to Ending Bullying at Work, “the most comprehensive and valuable handbook on the topic.” She recently released a second book entitled, SEEKING CIVILITY: How Leaders, Managers and HR Can Create a Workplace Free of Bullying.

5 Steps for an Efficient Succession Planning

What happens when the CEO of your organization suddenly resigns or retires? Are you confident that there is someone ready to step up and fill the leadership gap?  That is why succession planning is vital to every organization. Succession planning can help ensure a...

How to Establish a Budget for Training and Development Initiatives

Training and development is a vital aspect for any organization that wants to invest in its employees' growth. Over here at Civility Partners, we often receive inquiries from people seeking guidance on developing their training programs and wondering how we can help....

The Connection Between DEIB and Mental Health

In today's ever-evolving work landscape, it's refreshing to see organizations finally acknowledging the pivotal role of diversity, equity, inclusion, and belonging (DEIB) in cultivating a thriving workplace. At the same time, the growing recognition of mental health's...

Rebecca Del Secco: Six Years With Civility Partners!

We would like to take a moment to celebrate and recognize the incredible contributions of Rebecca Del Secco, our exceptional People & Culture Consultant, who has dedicated six remarkable years to Civility Partners.  Rebecca began her journey with us as an intern,...

Recognizing 5 DEIB Influencers in Unexpected Places

Picture this: a world where workplace culture is transformed not just by well-known DEIB influencers, but by unexpected heroes who wield the power of diversity, equity, inclusion, and belonging (DEIB) in their own unique ways.  DEIB are increasingly recognized as...

10 Songs About Inclusion to Play in your Office

In a diverse and inclusive workplace, it's important to create an environment where all employees feel welcome and valued. One way to promote a sense of unity and acceptance is through the power of music.  Playing songs about inclusion in your office can help inspire...

It Starts with You: The Power of Being an Upstander

Have you ever found yourself in a situation where you witnessed behavior that made you feel uncomfortable or uneasy, but weren't sure how to respond? Maybe it was a situation where someone was being bullied or harassed, or perhaps it was a situation where someone was...

Three More Brilliant Tips for Dealing with an Angry Boss

A few years ago, we shared five simple tips on how to deal with an angry boss, and the response was overwhelming! We're back with even more tips to help you navigate this challenging situation with civility in mind. According to a survey conducted by the Workplace...

Insights from the Craft Brewers Conference

Last Sunday, May 7th, I had the honor of being a keynote speaker at the THRIVE pre-conference, which was a roadmap to a safe, inclusive, and equitable experience at the Craft Brewers Conference (CBC). As a conference held in Nashville, TN, a city known for its musical...

3 Tips to Leverage Positive Psychology at Work

In the world of traditional thinking, the notion that success leads to happiness is a commonly held belief. We're taught that if we work hard and achieve our goals, then we'll be happy. However, research in positive psychology has revealed a new perspective: happiness...