17 Sentences for Your Performance Conversations

by Nov 4, 2019

We’ve been developing performance management systems for several clients lately, and even helping a few implement BambooHR.

We find in our work that many managers have never been trained in how to deliver effective and collaborative performance conversations, so in the interest of providing you a simple tool absent of our training, we created this list for you.

Here are 17 sentences you can steal for your performance conversations or your documentation, categorized to make it easy on you. Some are for giving positive feedback and some are for addressing opportunities for improvement.

And remember, it’s best practice to check in with employees at least once per month!

Communication

1. Communication is definitely one of your strengths. Specifically [fill in the blank].

2. We value respectful communication here, and when you [fill in the blank] it goes against our company core values.

3. I think you have some great ideas. I’d love it if you [fill in the blank] so you could share them with others.

Initiative

4. I appreciate your willingness to work so hard! You do what it takes to get the job done and it is awesome.

5. We value independent thinking and initiative here. I’d like to see more self-direction from you.

Problem Solving

6. Your ability to solve problems and get the right answers without much, if any, help makes you a valuable asset.

7. It would be helpful if you could seek answers and problem-solve on your own before reaching out to others for help. It’s a great way for you to learn.

Teamwork

8. I can see you really living our core value of teamwork when you [fill in the blank].

9. Part of being a good teammate is communicating with respect and I’m hearing that people are perceiving interactions with you as [fill in the blank]. What are your thoughts on that perception?

Attitude

10. Thank you for always being so positive! You really keep the team energized.

11. You have a knack for staying civil and polite even in stressful situations, and it improves our workplace.

12. When you have a negative attitude, it can affect others around you by [fill in the blank].

Leadership

13. You are really great at rallying the troops and getting everyone excited to move forward on [fill in the blank]. It is really impressive.

14. Part of being a good leader is inspiring others, and we feel that you tend to lead with fear. For example, [fill in the blank]. We would like to see you turn this around. Any thoughts on how you might do that?

15. I know leading others can be intimidating, and it can be hard to have difficult conversations, but it’s important that you lean into leadership by [fill in the blank].

Core Values

16. You consistently demonstrate our core values, and it makes you a role model for others.

17. It’s imperative that you live our core values in everything you do. A good place to start is to create an action plan for implementing each core value in your daily work. Let’s start with one action item for each core value and build from there.

Keep in mind that any constructive feedback should include some follow-up questions such as, “What ideas do you have to make some adjustments?” and, “How can I help you succeed?” and, “What feels like a reasonable timeframe to make these changes?”

Now you’re ready to prep for those collaborative performance conversations. Good luck!

And if you’re still not sure, you can always check out my LinkedIn Learning course on Buliding a Performance Managament System to learn more!

Civility is the platform for organizational success—it is absolutely necessary for an organization to reach its goals. Download our Ebook on Seeking Civility to learn more on how to create a workplace free of bullying and abusive conduct.

 

About Catherine Mattice

Catherine Mattice, MA, SPHR, SHRM-SCP is President of consulting and training firm, Civility Partners, and has been successfully providing programs in workplace bullying and building positive workplaces since 2007. Her clients include Fortune 500’s, the military, several universities and hospitals, government agencies, small businesses and nonprofits. She has published in a variety of trade magazines and has appeared several times on NPR, FOX, NBC, and ABC as an expert, as well as in USA Today, Inc Magazine, Huffington Post, Entrepreneur Magazine, and more. Catherine is Past-President of the Association for Talent Development (ATD), San Diego Chapter and teaches at National University. In his book foreword, Ken Blanchard called her book, BACK OFF! Your Kick-Ass Guide to Ending Bullying at Work, “the most comprehensive and valuable handbook on the topic.” She recently released a second book entitled, SEEKING CIVILITY: How Leaders, Managers and HR Can Create a Workplace Free of Bullying.

3 Stories That Prove Positive Culture Change is Possible

When SHRM launched their #CivilityAtWork initiative, it felt like a rallying cry for everything we believe in and have been fighting for these last 15 years. Respectful, thriving workplaces are the dream we all share, but let’s be real—getting there isn’t always easy....

A Look Back and Look Forward: Where Are You Headed with Culture?

Culture can make or break a workplace. If that sounds dramatic, but consider this: 94% of executives and 88% of employees believe a strong workplace culture is critical to business success, yet 69% of employees say their organizations lack a culture where feedback is...

Celebrate the Season Without Dividing Your Team: Inclusive Holiday Tips

The holiday season may be billed as the most wonderful time of the year, but it’s often a minefield of conflicts waiting to happen. Holidays are deeply personal, sparking joy and nostalgia for some while leaving others feeling excluded or stressed. With 44% of...

3 Ways to Manage Post-Election Stress at Work and Home This Holiday Season

Elections are more than debates and opinions—they’re emotional whirlwinds that don’t end when the polls close. This year, presidential election stress is breaking records, with reported levels higher than in both 2020 and 2016. And the fallout lingers. A University of...

Post-Election Chaos: 3 Ways to Keep Psychological Safety Intact

According to a survey by the American Psychological Association, nearly 70% of Americans view political discourse as a significant source of stress, and workplaces are no exception. In fact, SHRM reports that political and social tensions have driven workplace...

Your CEO thinks HR is operational, not strategic?

Do these comments resonate with you?  Owners don’t understand that we’re not just paperwork. HR is a punching bag expected to resolve everyone’s mess. There’s no HR budget, no support, and a team of 2 for 300+ employees. Even after a workforce survey, leadership still...

Free Webinar: Unlock Your Managers’ Leadership Potential

Being good at your job doesn’t make you good at managing people. You know this.  You also know the outcome when an individual contributor moves to a manager role without receiving the right training – a struggling team, unclear expectations, conflict, disengaged...

5 Tools for Pitching Culture Change to Leadership

You already know that a strong culture leads to engaged employees, lower turnover, and a healthier bottom line, but convincing leadership? That’s a different story. It's exhausting pushing for changes that are dismissed as “soft skills” or shot down because they don't...

Why leadership’s ‘Hands-Off’ approach to culture is costing you more than you think

Picture this: you’re actively working to foster a positive workplace culture, but managers and leaders are adopting a 'hands-off' approach. At first, it seems harmless, even convenient—but beneath the surface, it's quietly wreaking havoc. Top talent? They're slipping...

Elections and Leadership: 3 Ways Your Reaction Can Impact Your Team

Election season tends to bring division and tension, and it’s hard to avoid. Even if you’ve reminded your team to steer clear of political conversations at work, it’s likely that the topic will still pop up here and there. The truth is, having employees with different...