Ping Pong Tables Aren’t Enough

by Jul 11, 2018

Rebecca here, Catherine’s account manager at Civility Partners. I hijacked her blog because I absolutely HAVE to get something off my chest… As an employee, I wanted to share some lessons learned about employee engagement.

To give you some background, my roommate, Cristina, and I both entered the workforce this past year. I started here at Civility Partners as an intern and quickly became a full-time employee, Cristina got an internship in her field and is still an intern.

When she started she fell in love with the company. She had work-out Fridays, drank beer on tap, and played ping pong. (Admittedly, back then I was a little jealous because we don’t have that here at Civility Partners.)

In return, she was going the extra mile, working weekends if necessary, and ultimately was a happy and engaged employee… or so I thought.

It’s been almost a year since she started. Her engagement’s done a 180 degree turn and she’s looking for a new job.

Her job has become stagnant; nobody has taken the time to discuss her future at the organization. Not to mention, her boss fails to recognize her hard work and often takes credit for her ideas.

It seems like many organizations are relying on the Google-inspired office to engage employees, much like my roommate’s employer. It may attract employees, and build excitement at first, but if there’s one thing I’ve learned through our simultaneous journey’s, it surely isn’t enough to engage employees in the long term.

While we don’t have ping pong tables, I know my employer cares about my opportunities to learn and grow. And now, Cristina’s the one who’s jealous.

It all comes down to how you treat your employees – every single day.

Employees want to feel valued, so instead of giving them beer on tap, send them a thank you note or give them a shout out in an email to the entire office. This act of recognition will go a lot further than you think.

Employees also want to know where they are going with the company and how their work links to the organizational mission.

And start career mapping with new employees early on, to be sure they see a clear vision of their future with you.

If you don’t, odds are they will leave, especially us “darn Millennials” who are constantly looking to learn and grow.

In the interest of getting off my soap box, I’ll just end with this last statement: Don’t depend on a Google-y environment to retain employees and maximize productivity. Just treat your employees like the people they are.

Oh, and don’t tell Catherine I took over her blog. It’ll be our little secret.

Sincerely,

Rebecca

About Catherine Mattice

Catherine Mattice, MA, SPHR, SHRM-SCP is President of consulting and training firm, Civility Partners, and has been successfully providing programs in workplace bullying and building positive workplaces since 2007. Her clients include Fortune 500’s, the military, several universities and hospitals, government agencies, small businesses and nonprofits. She has published in a variety of trade magazines and has appeared several times on NPR, FOX, NBC, and ABC as an expert, as well as in USA Today, Inc Magazine, Huffington Post, Entrepreneur Magazine, and more. Catherine is Past-President of the Association for Talent Development (ATD), San Diego Chapter and teaches at National University. In his book foreword, Ken Blanchard called her book, BACK OFF! Your Kick-Ass Guide to Ending Bullying at Work, “the most comprehensive and valuable handbook on the topic.” She recently released a second book entitled, SEEKING CIVILITY: How Leaders, Managers and HR Can Create a Workplace Free of Bullying.

Navigating the Era of “Quiet DEI”

Companies across industries are changing how they talk about Diversity, Equity, and Inclusion (DEI). Not too long ago, DEI was splashed across annual reports, websites, and conference stages. Now? The phrase itself has become a political lightning rod, and many...

3 Cultural Faux Pas You Might Not Realize You’re Making

Cultural missteps happen to everyone, even the most seasoned leaders and global brands.  Recently, American Eagle launched a campaign featuring actress Sydney Sweeney with the tagline “Sydney Sweeney Has Great Genes.” The pun on “jeans” was meant to be playful, but it...

HR, Are You Part of the Incivility Problem?

You already know what it feels like to be on the receiving end of workplace “drama.” Complaints about rudeness, tension between team members, and employees quietly disengaging are all part of the daily grind. You know it’s expensive. You know it’s draining for you to...

4 Strategies to Infiltrate Civility Into Your Global Organization

At its core, civility is the foundation of a thriving culture. It shapes how people communicate, lead, resolve tension, and show up, especially when challenges arise. Civility doesn’t look the same everywhere, however. What feels respectful in one culture might come...

Is It Okay To Bully AI?

According to a Pew Research Center study, 79% of Americans interact with artificial intelligence (AI) almost constantly or several times a day. Gartner predicts that by 2026, 80% of enterprises will be using generative AI in some form. That means we’re not just...

What Exactly is Civility vs. Incivility?

August is National Civility Month! Civility has recently climbed to the top of search trends, and with SHRM’s #CivilityAtWork initiative, the conversation is gaining real traction. But here’s the question: do you truly understand what civility means in the workplace?...

Is your workforce survey measuring the right things?

Many HR leaders rely on employee surveys to gauge the health of the workplace culture, but not all surveys are created equal. Whether you're using an engagement survey, a Great Place to Work® survey, or another tool, the question is: Are you gathering the right data?...

Conscious Unbossing: Why Gen Z Is Saying “No Thanks” to Leadership Roles

According to DDI’s Global Leadership Forecast 2025, 80% of HR professionals lack confidence in their leadership pipelines. CEOs are just as concerned, ranking “developing the next generation of leaders” among their top four worries. Gen Z is shaking things up. They’re...

The Workplace Culture Model Every Leader Needs to Know

We all want a workplace where people feel seen, heard, and valued. But building that kind of culture takes more than good intentions and inspirational posters. It demands a clear-eyed look at how people behave, how leaders lead, and how the organization itself either...

From Desperation to Determination: Reflecting on 16 Years of Growth

I just got an email from a spammer offering SEO help for my very old website — www.NoWorkplaceBullies.com. I hadn’t thought about that site in ages, so I typed in the link... and there it was. The original website I built the day I started my business — though it...