Struggling with a Toxic Boss? Read This

by Feb 18, 2025

Did you know that seven in ten U.S. workers say they would leave a job if they had a bad manager? That’s according to the latest findings of LinkedIn’s Workforce Confidence survey. Leaders who exhibit challenging behaviors don’t just cost their organizations talented employees, they also impact the bottom line and discourage future leaders from stepping into management roles.

Working under a leader whose behavior is perceived as toxic feels like walking on eggshells every single day. It’s the constant anxiety of wondering whether today will bring support or criticism. It’s the exhaustion from endless micromanagement, a lack of appreciation, or dismissive communication. And it’s the frustration of giving your best effort while feeling drained of motivation and self-esteem because of the environment they create.

If you’re nodding along, here’s the truth: It’s not your fault. The behaviors of these certain leaders can leave lasting impacts on employees—mentally, emotionally, and sometimes even physically.

 

What Makes a Boss Toxic?

Leaders who exhibit behaviors like micromanaging, taking credit for others’ work, or communicating in an abrasive manner create stress and burnout for their teams. While the specific behaviors vary, the outcome is the same: Employees feel undervalued, overwhelmed, and disengaged.

If you’re not sure if you’re working with a boss who’s toxic – versus one who is demanding or causing a little stress – take this assessment to find out. 

In short, a toxic boss will make you feel small and stupid while a demanding boss will make you feel challenged and supported.

 

How to Protect Yourself

Document Everything

Keep a record of incidents, including dates, times, and specific examples of inappropriate behavior. Documentation isn’t just helpful for making HR complaints; it’s a great way to help you validate your experience and understand this isn’t all in your head.

 

Set Boundaries

Leaders with toxic behaviors often push until they encounter firm limits. Advocate for yourself professionally. For example, you could say, “I’d appreciate feedback delivered constructively” or, “I need clarity on expectations to deliver my best work.” When you get a nasty email you can respond with, “Please note that I’ll respond to emails written with professionalism.”

 

Find Allies

A supportive coworker or mentor can offer guidance and emotional support. They may even witness behaviors that validate your concerns and could help you make a complaint to HR.

 

Engage HR

As early as you can, and definitely before the situation becomes unbearable, approach HR to let them know what’s going on and seek their advice. If the situation continues, approach HR with your documented incidents and present your case as a workplace productivity issue that disrupts wellbeing and morale. If that doesn’t help, file a hostile work environment complaint because the behavior is indeed hostile. 

 

Focus on Your Exit Strategy

While we hope it never comes to this, if all else fails, it’s okay to prioritize your well-being and start planning for your next opportunity. Take care of you. 

 

You Deserve Better Than a Toxic Boss

As a workplace culture expert, my team and I have helped countless individuals reclaim their confidence, navigate difficult work environments, and coach people with abrasive leadership behaviors to change. I know firsthand how overwhelming it can feel to address these challenges, but I also know that change, both personal and organizational, is absolutely possible.

My upcoming book, Navigating a Toxic Workplace for Dummies is a step-by-step guide to help you survive and thrive, even when the odds feel stacked against you. From handling workplace bullying to building the resilience you need to move forward, this book is your roadmap to freedom. 

When you pre-order, you’ll get exclusive access to my book launch party. Plus, you’ll have a chance to win a few prizes. 

Don’t miss out—secure your copy now and take the first step toward transforming your workplace and your life.

Do you know how much money chronically bad behavior costs your company? Spoiler alert – it’s a LOT higher than you want it to be. Download our data and worksheet to see how it’s costing your organization and what you can do to fix it.

 

Catherine

About Catherine Mattice

Catherine Mattice, MA, SPHR, SHRM-SCP, is the founder/CEO of Civility Partners, an organizational development firm focused on helping organizations create respectful workplace cultures and specializing in turning around toxic cultures. Civility Partners’ clients range from Fortune 500’s to small businesses across many industries. Catherine is a TEDx speaker and an HR thought-leader who has appeared in such venues as USA Today, Bloomberg, CNN, NPR, and many other national news outlets as an expert. She’s an award-winning speaker, author and blogger, and has 50+ courses reaching global audiences on LinkedIn Learning. Catherine’s award-winning book, BACK OFF! Your Kick-Ass Guide to Ending Bullying at Work, was hailed by international leadership-guru, Ken Blanchard, as, “the most comprehensive and valuable handbook on the topic.” Her latest book is Navigating Toxic Work Environments For Dummies (Wiley).

Join our FREE WEBINAR – Fostering a Workplace Where Feedback Fuels Change

Imagine this: A senior leader makes an offhanded, inappropriate remark in a team meeting. The room tenses, eyes drop, and a few uncomfortable chuckles fill the silence. No one speaks up. You’re caught off guard, unsure what to do. Later, someone from that meeting...

Silence Is Not Golden: 5 Ways Lack of Feedback Kills Productivity

Whenever you search on Google or ask ChatGPT for something, you get an answer in a snap. An unintended result of this technology is that we expect immediate feedback from people, too. A lack of feedback kills productivity.  In 2008, tech scholar Nicholas Carr raised a...

5 Ways to Give Feedback to a Toxic Worker About Their Toxic Behavior

If you’ve landed on this page, chances are you’re looking for answers. Maybe you’ve tried everything, or maybe you’re bracing yourself for a conversation you’d rather not have. Or you don't know how to give feedback to a toxic worker about their behavior. Either way,...

It’s Not All in Your Head: 5 Signs You’re In a Toxic Workplace

If you’ve ever questioned whether your workplace is truly toxic or if you’re just “overreacting,” you’re not alone. The truth is, if work feels unbearable day after day, it’s not a bad week—it’s a bigger problem. It could be signs you're in a toxic workplace. Research...

Struggling with a Toxic Boss? Read This

Did you know that seven in ten U.S. workers say they would leave a job if they had a bad manager? That’s according to the latest findings of LinkedIn’s Workforce Confidence survey. Leaders who exhibit challenging behaviors don’t just cost their organizations talented...

NEW BOOK: Navigating a Toxic Work Environment for Dummies

Does your workplace feel like a daily battle for survival? Endless conflict, backstabbing, bullying, and leadership that turns a blind eye… Sound familiar? For too many professionals, the workplace isn’t a place of productivity and growth; it’s a source of anxiety and...

DEI needed if hiring on merit is your goal

Trump has initiated a series of actions aimed at dismantling diversity, equity, and inclusion (DEI) initiatives within the federal government. On January 20, he signed Executive Order 14151, titled "Ending Radical and Wasteful Government DEI Programs and...

The Transformative Power of Hands-On vs. AI Training

Artificial Intelligence (AI) is revolutionizing the workplace, and HR functions are no exception. From recruitment to onboarding and even manager training, AI-based platforms are becoming the go-to solution for many organizations. These programs promise scalable,...

Get Buy-In From the Top! Email To Your Boss

When you've discovered a valuable resource or service that could benefit your organization, getting buy-in from leadership is critical.  Use this email template to propose Civility Partners' services to your boss. Simply customize the placeholders with your own...

Fostering Civil Conversations at Work

SHRM’s Civility Index Research shows that U.S. workers collectively experience 223 million acts of incivility per day and U.S. organizations collectively lose about $2 billion per day in reduced productivity and absenteeism because of it.  You’ve probably seen it...