Positive Solutions Toward a Civil Workplace

by Dec 9, 2015

Workplace bullying is any repeated, inappropriate behavior which may be directed towards anyone; a worker, a boss, a customer or client, or a third person at work, which threatens health and safety. It may involve verbal abuse or physical violence, and furthermore, it can be active or subtle, and can be carried out directly or indirectly. Nevertheless, bullying threatens civility in the workplace.

Even a single unacceptable act may constitute bullying, because it can develop into a repeated pattern which may become part of the work culture and hinders an organization from building a civil workplace. While people are bound by different opinion, conflict and problems may be part of the typical working life. However, if it turns to be unreasonable or offensive, then it constitutes workplace bullying.

It can be noted that workplace bullying can be stopped. How bullying is handled depends on the nature of bullying or a particular work environment. While every situation is different, there too, are many different ways on how to address bullying. Informal and formal procedures and workplace bullying solutions can be resorted to per se. The informal procedures include checking for an existing workplace policy, seeking advice, keeping a record of incidents, confronting the bully, or seeking counseling services. On the other hand, formal procedures include a proper grievance and redress system and legal complaints.

Civility is the platform for organizational success—it is absolutely necessary for an organization to reach its goals. Download our Ebook on Seeking Civility to learn more on how to create a workplace free of bullying and abusive conduct.

 

Catherine

About Catherine Mattice

Catherine Mattice, MA, SPHR, SHRM-SCP, is the founder/CEO of Civility Partners, an organizational development firm focused on helping organizations create respectful workplace cultures and specializing in turning around toxic cultures. Civility Partners’ clients range from Fortune 500s to small businesses across many industries. Catherine is a TEDx speaker and an HR thought leader who has appeared in such venues as USA Today, Bloomberg, CNN, NPR, and many other national news outlets as an expert. She’s an award-winning speaker, author, and blogger and has 60+ courses reaching global audiences on LinkedIn Learning.  Her fourth book, Navigating Toxic Work Environments For Dummies (Wiley), is available in all major bookstores and where audiobooks are sold.

3 Reasons Gen Z Won’t Take B.S. From Their Employers

Gen Z is quickly becoming one of the most influential voices in the workplace and they’re not staying quiet.  In fact, research shows that Gen Z employees are highly values-driven. Nearly 9 in 10 say purpose is critical to their job satisfaction and they increasingly...

3 Ways to Handle Employee Departures Without Damaging Your Culture

Employee departures are more common and more impactful than many leaders realize. In fact, the U.S. Bureau of Labor Statistics consistently reports millions of workers voluntarily leaving their jobs each month, with quit rates hovering around 2–3% in recent years....

“Job Hugging” & 4 Ways to Respond

Nearly 48% of employees say they are staying in their jobs longer than they otherwise would for stability and security, and about 75% expect to remain in their roles for the next few years. At the same time, voluntary quit rates have dropped to around 2%, one of the...

Workplace Red Flag: “We’re Like a Family!”

Have you ever worked in, or heard someone mention, a workplace that prides itself on being like a family, or family-oriented? “We treat each other like family here,” they say.  People mean it as a signal of care, loyalty, and belonging. But calling your workplace a...

Unpopular Opinion: “Open Door Policies” are Just for Show

Most employees don’t feel safe speaking up at work. In fact, research consistently shows that a significant portion of employees, often more than half, hold back concerns, ideas, or feedback because they fear negative consequences. And yet, ask almost any organization...

Employees Afraid to Discuss Work Toxicity?

I just returned from the Ohio Safety Conference (OSC), where I spoke about Why Safety Fails Without Culture & Behavior. In addition to my session, we hosted a booth where we handed out some swag, including copies of my book, Navigating a Toxic Workplace For...

Should HR Come as a Pair? Compliance vs. Strategic HR

Have you ever noticed how small most HR teams are in comparison to everything they’re expected to do? In many organizations, HR makes up only about 2% of the workforce. Yet they’re responsible for the business’ most valuable asset - PEOPLE. That means culture and...

AI Prompts for Busy HR and Leaders Building Civil Cultures

You don’t struggle creating and managing a positive culture because you don’t care about it. You struggle because you don’t have the time. Between performance issues, leadership coaching, hiring, compliance, and “one more urgent fire,” culture work often gets pushed...

An Important Survey Question You’re Not Asking

Employee Appreciation Day is March 6th here in the United States, and with it often come social events, catered lunches, swag bags, and gift cards. It’s kind of annoying, if you ask me.  Not because you shouldn’t appreciate your people, but because leaders are fairly...

Hear From the Experts: What Really Happens in Upstander Training

We can tell you that our Upstander Training Toolkit really works in our emails. But the most powerful proof comes from our expert facilitators who deliver this very same training to our own clients. Dr. Toni Herndon and Dr. Bob Berk have facilitated this program to...