The Top 5 Reasons Organizations Have Bullying

by Jul 20, 2016

I recently returned from speaking at the Society for Human Resources Management (SHRM) international conference (I had an audience of 1,000 – pretty cool). After I speak at conferences I always get a slew of emails from attendees, but this time around I noticed a very specific pattern: most of the email addresses ended in .edu or .gov.

Research has found that education, government and healthcare are the three industries where bullying seems to really thrive, but it was interesting to see this at play in my inbox.

So what do those three industries have in common?

More importantly, what do you have in common with those industries?

If your organization has one or more of the following, then you probably have bullying:

  1. Many employees who have worked there for a long time
  2. Many employees who are very smart (e.g., doctors, professors, engineers, etc)
  3. A bureaucratic culture (e.g., lots of rules, regulations, policies and top down leadership)
  4. Leaders who focus on the bottom line at the expense of customers and employees
  5. Organizational change (e.g., downsizing, changing work teams, restructuring, etc)

Of course, every organization in any industry has the possibility of bullying. But research has found that these five things are regularly predictors of bullying.

Also notice that this list is about the organization itself, and does not include people (i.e., bullies). People are not predictors of workplace bullying, the organization is. Bullying only happens when the organization allows it to.

Food for thought.

Do you know how much money chronically bad behavior costs your company? Spoiler alert – it’s a LOT higher than you want it to be. Download our data and worksheet to see how it’s costing your organization and what you can do to fix it.

 

About Catherine Mattice

Catherine Mattice, MA, SPHR, SHRM-SCP is President of consulting and training firm, Civility Partners, and has been successfully providing programs in workplace bullying and building positive workplaces since 2007. Her clients include Fortune 500’s, the military, several universities and hospitals, government agencies, small businesses and nonprofits. She has published in a variety of trade magazines and has appeared several times on NPR, FOX, NBC, and ABC as an expert, as well as in USA Today, Inc Magazine, Huffington Post, Entrepreneur Magazine, and more. Catherine is Past-President of the Association for Talent Development (ATD), San Diego Chapter and teaches at National University. In his book foreword, Ken Blanchard called her book, BACK OFF! Your Kick-Ass Guide to Ending Bullying at Work, “the most comprehensive and valuable handbook on the topic.” She recently released a second book entitled, SEEKING CIVILITY: How Leaders, Managers and HR Can Create a Workplace Free of Bullying.

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