A VOCABULARY LESSON IN DIVERSITY

by Oct 28, 2016

Managing diversity is a compliance thing – it means you successfully “manage” your diversity.  It means you are an equal opportunity employer, your anti-harassment policies are up to date, you try to avoid biases in your interviews, and it may even occur to you once in a while that your leadership team is made up of men, and it might be good to get a woman in there someday.

Inclusion, however, is a choice. It means you seek to include others in everything you do. It means, for example, that you go looking for diversity in your recruitment efforts instead of hoping a diverse group responds to your job posting.

What about tolerance? Why people use this in the context of diversity is beyond me. I hate that word. I tolerate the annoying lady behind me in line at the grocery store who is yelling at her kid and keeps bumping into me with her shopping cart. This isn’t a good reference point when we’re talking about diversity.

Let’s replace tolerate with celebrate, and I believe all organizations should have Diversity & Inclusion (D&I) initiatives that provide the opportunity to do just that. When a woman has a child, instead of tolerating that she’s on leave for three months, celebrate with her and ask her what her needs are. Can you offer that she come in and leave an hour earlier to avoid traffic?

When an employee needs a day off due to a religious holiday, instead of tolerating that he’ll be absent, celebrate with him and invite him to share insight about the holiday with the rest of the office.

When you realize that one employee is celebrating Pride Week in your city, instead of tolerating his pride flag taped to his cubicle wall, celebrate with him and find out how you and the rest of the office can participate too.

Inclusion means you invite people to be themselves, and that self is celebrated.

I recently did a webinar with Ascentis on the topic of D&I. Get the FREE recording here if you’re interested!

Civility is the platform for organizational success—it is absolutely necessary for an organization to reach its goals. Download our Ebook on Seeking Civility to learn more on how to create a workplace free of bullying and abusive conduct.

 

Catherine

About Catherine Mattice

Catherine Mattice, MA, SPHR, SHRM-SCP, is the founder/CEO of Civility Partners, an organizational development firm focused on helping organizations create respectful workplace cultures and specializing in turning around toxic cultures. Civility Partners’ clients range from Fortune 500’s to small businesses across many industries. Catherine is a TEDx speaker and an HR thought-leader who has appeared in such venues as USA Today, Bloomberg, CNN, NPR, and many other national news outlets as an expert. She’s an award-winning speaker, author and blogger, and has 50+ courses reaching global audiences on LinkedIn Learning. Catherine’s award-winning book, BACK OFF! Your Kick-Ass Guide to Ending Bullying at Work, was hailed by international leadership-guru, Ken Blanchard, as, “the most comprehensive and valuable handbook on the topic.” Her latest book is Navigating Toxic Work Environments For Dummies (Wiley),

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