5 Quick Tips You Need Right Now

by Apr 9, 2020Leadership0 comments

In case you missed it, we’re running a bi-weekly Mastermind group to provide the opportunity for you to get on the horn and talk to other leaders in your same boat. 

Our first call was last week, and we had some great discussion.

Several articles and resources were offered up by several participants. One attendee even shared his company’s Infectious Illness Response Plan and Infectious Illness Report Form. 

While I won’t be sharing nuggets from every call here, I thought I’d share a few tips gleaned from our first one.

Ensure employees are receiving consistent information

One attendee discovered that his workforce was receiving inconsistent information from various leaders. Lesson learned in getting it together and having a unified voice before sending information out. 

Each manager should develop a remote work plan in partnership with their team

Develop ground rules for email and video chats, for example, and expectations for email response times. Are kids okay? What about pajamas? Wine? (Joking… sort of.)

Communicate with your employees on a daily basis, and at the end of each week

Communication should include updates on the organization and resources for dealing with stress, and show your understanding that work is different.

Good or bad, employees (and customers) are going to remember this experience

Be loyal to your employees now, and they will provide you with stellar service when it’s time to get back to business. Those employers who are still focusing on culture will have an easier time rebuilding.

Fill employee time when work is slow

An employee who used to drive to appointments is now taking them via Zoom. All of a sudden there’s more free time and less hourly pay coming through. These employees could work on learning something new, or take on that project you can’t seem to get to. Don’t be afraid to delegate.

Next week’s topics for Friday, April 17 at 10 am Pacific are:

  • How can employers keep a focus on and safeguard inclusion during a time when disparate impact is inevitable?
  • What are some cool new ways to recognize staff given the new way of work?
  • Compliance Corner, with our very own Director of Compliance, Kendra Wilson

If you’d like to join us on next week’s and/or any future calls, register here

Once you register you can attend any of the upcoming calls (or not). We intend to keep going until we don’t need to anymore.

About Catherine Mattice Zundel

Catherine Mattice Zundel, MA, SPHR, SHRM-SCP is President of consulting and training firm, Civility Partners, and has been successfully providing programs in workplace bullying and building positive workplaces since 2007. Her clients include Fortune 500’s, the military, several universities and hospitals, government agencies, small businesses and nonprofits. She has published in a variety of trade magazines and has appeared several times on NPR, FOX, NBC, and ABC as an expert, as well as in USA Today, Inc Magazine, Huffington Post, Entrepreneur Magazine, and more. Catherine is Past-President of the Association for Talent Development (ATD), San Diego Chapter and teaches at National University. In his book foreword, Ken Blanchard called her book, BACK OFF! Your Kick-Ass Guide to Ending Bullying at Work, “the most comprehensive and valuable handbook on the topic.” She recently released a second book entitled, SEEKING CIVILITY: How Leaders, Managers and HR Can Create a Workplace Free of Bullying.

5 Department-Specific Digital Tools to Increase Productivity

Workers everywhere are doing their best to adapt to this uncertain and ever-changing world. Some are finding ways to push forward, and others are not so lucky.  Operating a business from home is filled with its own set of stressful challenges: the kids are home,...

Your New Normal Must Include Room for Emotions

During these past few months, we bet employees haven’t been totally honest about how they’re feeling. There are two reasons they’ve been hiding the truth:  First, showing emotion is socially unacceptable at work. It’s considered weak and unprofessional to cry,...

Using Your DISC Profile to Get Back to the Workplace

News is starting to look more positive and hopeful, and talk of reopening is a brewin’. I don’t know about you, but I could use some serious hugs from all of my colleagues!! (Yes, I’m a High I.) We thought a little insight about how DISC profiles play into coming back...

Case Study: 8 Tips for Successfully Converting Classroom to Virtual Training

Recently, I was to attend a two-day consultant’s workshop in New York City put on by David A. Fields. David is a consultant to consultants, and I was excited to sit in a room with other consultants to learn from him and from them.  But, alas, the in-person...

Playlist: 25 Songs for…Well… This

According to this article researchers have found evidence that certain songs will maximize productivity and creativity. I buy it. I think we all know music can affect our mood. Apparently, “songs by Queen, 50 Cent, Kanye West and Coldplay were among those…” most...

5 Tips and 5 Questions: Helping Employees with Stress

This is the week we’re hearing our clients’ employees cry out. The stress of the current situation and the need to wear so many hats at all times is breaking some. Others are already there. Work, homeschooling, meals, groceries, and household stuff are pulling them in...

Parents, You’ve Got This

Something really amazing happened last week. One of my team members has a son, Davis, with quadriplegia and blindness. He was born this way; doctors told his parents to prepare for the worst. Now at age 7, Davis is working hard to overcome all odds. And last week, for...

[Webinar] Using DISC to Increase Civility, Engagement and Personal Leadership

DISC is such a useful tool when it comes to building cohesive, collaborative, civil teams. Check out this hour long webinar on Using DISC to Increase Civility, Engagement and Personal Leadership hosted by our very own Catherine Mattice Zundel and Toni Herndon.

5 Quick Tips You Need Right Now

In case you missed it, we’re running a bi-weekly Mastermind group to provide the opportunity for you to get on the horn and talk to other leaders in your same boat.  Our first call was last week, and we had some great discussion. Several articles and resources...

Former American Apparel CEO: 3 Tips for Leading in a Crisis

Chelsea Grayson is no stranger to crisis. She took over as CEO at American Apparel in the midst of a whopper. Chelsea was general counsel at American Apparel in 2014 when founder/CEO, Dov Charney, was fired from his position for many debacles - including repeated...