5 Quick Tips You Need Right Now

by Apr 9, 2020

In case you missed it, we’re running a bi-weekly Mastermind group to provide the opportunity for you to get on the horn and talk to other leaders in your same boat. 

Our first call was last week, and we had some great discussion.

Several articles and resources were offered up by several participants. One attendee even shared his company’s Infectious Illness Response Plan and Infectious Illness Report Form. 

While I won’t be sharing nuggets from every call here, I thought I’d share a few tips gleaned from our first one.

Ensure employees are receiving consistent information

One attendee discovered that his workforce was receiving inconsistent information from various leaders. Lesson learned in getting it together and having a unified voice before sending information out. 

Each manager should develop a remote work plan in partnership with their team

Develop ground rules for email and video chats, for example, and expectations for email response times. Are kids okay? What about pajamas? Wine? (Joking… sort of.)

Communicate with your employees on a daily basis, and at the end of each week

Communication should include updates on the organization and resources for dealing with stress, and show your understanding that work is different.

Good or bad, employees (and customers) are going to remember this experience

Be loyal to your employees now, and they will provide you with stellar service when it’s time to get back to business. Those employers who are still focusing on culture will have an easier time rebuilding.

Fill employee time when work is slow

An employee who used to drive to appointments is now taking them via Zoom. All of a sudden there’s more free time and less hourly pay coming through. These employees could work on learning something new, or take on that project you can’t seem to get to. Don’t be afraid to delegate.

Next week’s topics for Friday, April 17 at 10 am Pacific are:

  • How can employers keep a focus on and safeguard inclusion during a time when disparate impact is inevitable?
  • What are some cool new ways to recognize staff given the new way of work?
  • Compliance Corner, with our very own Director of Compliance, Kendra Wilson

If you’d like to join us on next week’s and/or any future calls, register here

Once you register you can attend any of the upcoming calls (or not). We intend to keep going until we don’t need to anymore.

About Catherine Mattice Zundel

Catherine Mattice Zundel, MA, SPHR, SHRM-SCP is President of consulting and training firm, Civility Partners, and has been successfully providing programs in workplace bullying and building positive workplaces since 2007. Her clients include Fortune 500’s, the military, several universities and hospitals, government agencies, small businesses and nonprofits. She has published in a variety of trade magazines and has appeared several times on NPR, FOX, NBC, and ABC as an expert, as well as in USA Today, Inc Magazine, Huffington Post, Entrepreneur Magazine, and more. Catherine is Past-President of the Association for Talent Development (ATD), San Diego Chapter and teaches at National University. In his book foreword, Ken Blanchard called her book, BACK OFF! Your Kick-Ass Guide to Ending Bullying at Work, “the most comprehensive and valuable handbook on the topic.” She recently released a second book entitled, SEEKING CIVILITY: How Leaders, Managers and HR Can Create a Workplace Free of Bullying.

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