3 Lessons Learned From The Ellen DeGeneres Debacle

by Aug 11, 2020

If you keep up with celebrity news you’ve seen the articles claiming a toxic work environment behind the scenes of the Ellen Degeneres Show

Employees are coming forward and sharing their negative experiences working on the show, and there are some pretty serious allegations against Ellen, her producers, and the toxic environment as a whole.

To be clear, I’m not saying the claims against Ellen and her team are true or false or taking a stance on the issue. However, there are some teachable moments in this whole debacle, especially around leadership accountability. 

First, top leaders have an increased responsibility for perpetuating positive behavior, and for addressing negative behavior when it occurs. While everyone is responsible for culture, leaders especially, set the tone for what is and isn’t okay. It comes from the top down. 

For example, Ellen’s producer, Ed Galvin, was specifically identified as a consistent aggressor. Reports claim that he yells at staff, uses intimidating tactics in meetings, and even has a history of sexual harassment.

Apparently, he behaved this way in production meetings with Ellen present and she did not address the behavior. Her silence communicated that negative behavior would be tolerated and is even condoned. Not to mention, it sent the message that reporting similar or worse behaviors was pointless because it wouldn’t be addressed.

Another alleged aggressor said, “I have never had a single complaint against me in my career.” This begs the question – do employees genuinely enjoy working with him, or are employees just afraid to come forward?

Second, leaders need to behave the same way all the time, no matter the context. Ellen has been an icon in the media for years. She’s been revered as a trailblazer for LGBTQ+ visibility, caring philanthropist, comedian, talk show host – the list goes on. Simply put, people adore and idolize her.

However, former employees and even some of her guests claim that her behavior behind the scenes doesn’t reflect her image in the media. One even said, “she’s not the person people see in front of the camera.”

Those who have looked up to Ellen in the past are now wondering if her positivity is truly genuine or if it’s all an act. 

This is why it’s so important to live the core values you preach to others regularly. If you communicate that positivity is imperative, but allow negative behavior in your workplace, you’ll lose all credibility. Good luck trying to get employees on board with anything you do or say after that. 

Third, ignorance is not a defense. When it comes to the well-being of employees, top leaders are expected to be on high alert. Unfortunately Ellen’s apology letter shifts the blame from herself to other leaders, stating that she was unable to keep track of everything as the show grew and so she was unaware of these issues.

While this may be the truth, she’s ultimately responsible for monitoring other leaders and the organizational culture as a whole. In other words, even if she didn’t know, she SHOULD HAVE KNOWN because she should’ve been keeping track.

A toxic culture doesn’t just sprout up over night, it’s nurtured and encouraged to grow. As it grows, more and more symptoms of a negative work environment begin to emerge. Top leaders must be on the lookout for these warning signs, which may include high turnover or low productivity. 

At the end of the day

Top leaders have a long way to fall, and Ellen is a great example of that. Although other A-list celebrities are coming to her defense and claiming that Ellen is nothing but nice to them, the state of the workplace ultimately reflects back on leadership. 

Whether or not the allegations are true, her reputation and the reputation of The Ellen Show will be tarnished for a long time. She’s fallen from grace and it’ll be hard to come back from this.

Lesson learned from Ellen – top leaders must make a genuine effort to foster and stay on top of an environment where employees are happy, engaged and thriving.

Rebecca Del Secco
Consultant & Future VP

Incivility, bullying, and harassment occur because the culture allows them to. Before starting inclusivity initiatives, you’ve got to stop bad behavior. Take this assessment to determine if your workplace fosters a positive culture.

 

Catherine

About Catherine Mattice

Catherine Mattice, MA, SPHR, SHRM-SCP, is the founder/CEO of Civility Partners, an organizational development firm focused on helping organizations create respectful workplace cultures and specializing in turning around toxic cultures. Civility Partners’ clients range from Fortune 500’s to small businesses across many industries. Catherine is a TEDx speaker and an HR thought-leader who has appeared in such venues as USA Today, Bloomberg, CNN, NPR, and many other national news outlets as an expert. She’s an award-winning speaker, author and blogger, and has 50+ courses reaching global audiences on LinkedIn Learning. Catherine’s award-winning book, BACK OFF! Your Kick-Ass Guide to Ending Bullying at Work, was hailed by international leadership-guru, Ken Blanchard, as, “the most comprehensive and valuable handbook on the topic.” Her latest book is Navigating Toxic Work Environments For Dummies (Wiley).

3 Remote-Specific Challenges & How to Overcome Them (Excerpt from For Dummies)

May 1st is International Workers’ Day. Hooray! I don’t know about you, but I am so thankful and grateful for my overseas team members. They are the wheels that keep this company moving forward! Now that that’s out of my system, let’s talk about you. Whether you have...

Diversity Isn’t a Dirty Word: Where We Went Wrong

Earlier this year, I wrote a blog titled “DEI needed if hiring on merit is your goal” in response to Trump’s vow to “create a society that is blind to color and based on merit”. Based on the response I received, it quickly became clear that Trump isn’t the only one...

4 Smart Ways to Use AI to Build Civility at Work

Use AI to build civility. SHRM reports that 66% of U.S. employees have experienced or witnessed incivility at work. And those moments of disrespect don’t stay isolated. They ripple. Research from Christine Porath at Georgetown University shows that incivility is...

Offensive Terms to Avoid: What You Say Matters More Than You Think

According to SHRM, 66% of U.S. employees have experienced or witnessed incivility in their workplace. The most common forms include addressing others disrespectfully and interrupting others while they are speaking. Meanwhile, a Deloitte survey reveals that 84% of...

Celebrate Diversity With Music: A Playlist for Inclusivity

A few years back, we put together a playlist for inclusivity in the office and it quickly became one of our most popular blogs, proving that something as simple as music can strike a big chord (pun intended) as people find solidarity in it. So we thought, why not do...

Join our FREE WEBINAR – Fostering a Workplace Where Feedback Fuels Change

Imagine this: A senior leader makes an offhanded, inappropriate remark in a team meeting. The room tenses, eyes drop, and a few uncomfortable chuckles fill the silence. No one speaks up. You’re caught off guard, unsure what to do. Later, someone from that meeting...

Silence Is Not Golden: 5 Ways Lack of Feedback Kills Productivity

Whenever you search on Google or ask ChatGPT for something, you get an answer in a snap. An unintended result of this technology is that we expect immediate feedback from people, too. A lack of feedback kills productivity.  In 2008, tech scholar Nicholas Carr raised a...

5 Ways to Give Feedback to a Toxic Worker About Their Toxic Behavior

If you’ve landed on this page, chances are you’re looking for answers. Maybe you’ve tried everything, or maybe you’re bracing yourself for a conversation you’d rather not have. Or you don't know how to give feedback to a toxic worker about their behavior. Either way,...

It’s Not All in Your Head: 5 Signs You’re In a Toxic Workplace

If you’ve ever questioned whether your workplace is truly toxic or if you’re just “overreacting,” you’re not alone. The truth is, if work feels unbearable day after day, it’s not a bad week—it’s a bigger problem. It could be signs you're in a toxic workplace. Research...

Struggling with a Toxic Boss? Read This

Did you know that seven in ten U.S. workers say they would leave a job if they had a bad manager? That’s according to the latest findings of LinkedIn’s Workforce Confidence survey. Leaders who exhibit challenging behaviors don’t just cost their organizations talented...