Create Civility in 2014 on Social Media

by Jan 2, 2014

An Effort to Create Civility

I have written posts about incivility and rude behavior that is prevalent in the workforce. This year, I have come up with 5 things you can do to create civility on the different social media platforms.

Avoid Uploading Potentially Explosive Photos

The power of an emotional image is that it can contribute to a misunderstanding. People can interpret things differently due to the lack of context. In order to prevent a powder keg effect, think carefully about images you upload onto social media.

Avoid Judgments of Tone

Sometimes, it’s too easy to judge the tone of one’s voice on social network. What the person intended to write may not be the same way you read it as. As they say, most communications are nonverbal. Try speaking to the person and hear it in its intended tone. It may be completely different from the tone you imagined it first to be.

Avoid Talking to Trolls

Trolls are people who feel unheard and make a continuous attempt to gain respect from people. They create enemies in efforts to gain friends and respect. Don’t become their next target.

Take It Offline

It might be a good idea to send a private message or call the person to clarify an issue than posting it to their social media page where everyone can see it. Although you may disagree with someone, sending a private message can show that you still respect the mutual online relationship enough that you would send them a private message.

Help Others

If you spend your time online helping others and giving to the community, the people will more likely come to your defense when you are in trouble. They will also be more forgiving and give you the benefit of the doubt during a misunderstanding that happened on social media.

No matter how incivility exists today, we can all strive to create civility in 2014. Do you have any other things that can help foster a civil online community?

Civility is the platform for organizational success—it is absolutely necessary for an organization to reach its goals. Download our Ebook on Seeking Civility to learn more on how to create a workplace free of bullying and abusive conduct.

 

About Catherine Mattice

Catherine Mattice, MA, SPHR, SHRM-SCP is President of consulting and training firm, Civility Partners, and has been successfully providing programs in workplace bullying and building positive workplaces since 2007. Her clients include Fortune 500’s, the military, several universities and hospitals, government agencies, small businesses and nonprofits. She has published in a variety of trade magazines and has appeared several times on NPR, FOX, NBC, and ABC as an expert, as well as in USA Today, Inc Magazine, Huffington Post, Entrepreneur Magazine, and more. Catherine is Past-President of the Association for Talent Development (ATD), San Diego Chapter and teaches at National University. In his book foreword, Ken Blanchard called her book, BACK OFF! Your Kick-Ass Guide to Ending Bullying at Work, “the most comprehensive and valuable handbook on the topic.” She recently released a second book entitled, SEEKING CIVILITY: How Leaders, Managers and HR Can Create a Workplace Free of Bullying.

Make a Positive Impact & Earn $ With Civility Partners

You read our blog every week because you care about an inclusive work environment for all individuals at all levels. Either you consult in a similar space, or want to have an impact on your own workplace. For the past 15 years, Civility Partners has been on a mission...

How to Coach Abrasive, or Bullying Leaders

Consider that abrasive leaders, or workplace bullies, engage in aggressive behavior mainly because they’ve been allowed to by their own boss, even encouraged to through promotions, accolades and increased pay.  Their high value to the organization (e.g., sales,...

MIT, Glassdoor, and Deloitte all say people care more about culture than pay: Why aren’t you focused on culture?

Research everywhere speaks volumes. It consistently highlights a significant shift: People care more about workplace culture than their salaries. So, why aren't more companies prioritizing workplace culture?   The Disconnect: Why Culture Gets Overlooked Here are...

3 Reasons Your Hiring Process is Too Lengthy and How to Fix it

Hiring the right person is essential, but a drawn-out hiring process can harm your organization more than you might realize. Missed opportunities, decreased productivity, and losing top candidates to competitors are just a few of the costly consequences. While being...

5 Skills Your Managers Need (But Probably Don’t Have) to Effectively Interview Job Applicants

Did you know that 76% of hiring managers admit that attracting the right job candidates is their greatest challenge? Why? Because many managers lack key skills needed for effective interviewing. Culture matters to employees, but it’s just as crucial for hiring. Keep...

Concerned about discussions of opposing political views at work?

Election season is here, bringing with it a flood of discussions, debates, and distractions. Add global tensions dominating the news, and it's easy to see why employees might struggle to stay focused… especially if they have opposing views from their colleagues… and...

3 Savvy Ways to Spend Your Budget Surplus

It’s halfway through the year, and for some companies, the fiscal year is wrapping up, leaving them with an unexpected budget surplus.  While it might be tempting to funnel these extra funds into new equipment or throw after-hours parties, there's a more strategic...

Implicit Bias Training That Works

A significant barrier to achieving a diverse and inclusive workforce is implicit bias. Implicit bias occurs when, for instance, you hear the word "engineer" and immediately assume it is a man, or hear "teacher" and assume it is a woman. Have you ever been guilty of...

Over 50% of Workers Now Value Balance and Belonging Over Climbing the Corporate Ladder

Yesterday, I came across research by Randstad and it really got me thinking about how much the workplace landscape is changing. This study included insights from 27,000 workers worldwide and what really caught my attention was that nearly half of the respondents—47%,...

Your Culture Matters as Much as Your Legal Compliance

Legal compliance serves as the bedrock of any organization. While it lays the foundation, a positive workplace culture breathes life into your organization. A strong, supportive culture fosters employee engagement, boosts morale, and enhances productivity.  This...