Create Civility in 2014 on Social Media

by Jan 2, 2014

An Effort to Create Civility

I have written posts about incivility and rude behavior that is prevalent in the workforce. This year, I have come up with 5 things you can do to create civility on the different social media platforms.

Avoid Uploading Potentially Explosive Photos

The power of an emotional image is that it can contribute to a misunderstanding. People can interpret things differently due to the lack of context. In order to prevent a powder keg effect, think carefully about images you upload onto social media.

Avoid Judgments of Tone

Sometimes, it’s too easy to judge the tone of one’s voice on social network. What the person intended to write may not be the same way you read it as. As they say, most communications are nonverbal. Try speaking to the person and hear it in its intended tone. It may be completely different from the tone you imagined it first to be.

Avoid Talking to Trolls

Trolls are people who feel unheard and make a continuous attempt to gain respect from people. They create enemies in efforts to gain friends and respect. Don’t become their next target.

Take It Offline

It might be a good idea to send a private message or call the person to clarify an issue than posting it to their social media page where everyone can see it. Although you may disagree with someone, sending a private message can show that you still respect the mutual online relationship enough that you would send them a private message.

Help Others

If you spend your time online helping others and giving to the community, the people will more likely come to your defense when you are in trouble. They will also be more forgiving and give you the benefit of the doubt during a misunderstanding that happened on social media.

No matter how incivility exists today, we can all strive to create civility in 2014. Do you have any other things that can help foster a civil online community?

About Catherine Mattice

Catherine Mattice, MA, SPHR, SHRM-SCP is President of consulting and training firm, Civility Partners, and has been successfully providing programs in workplace bullying and building positive workplaces since 2007. Her clients include Fortune 500’s, the military, several universities and hospitals, government agencies, small businesses and nonprofits. She has published in a variety of trade magazines and has appeared several times on NPR, FOX, NBC, and ABC as an expert, as well as in USA Today, Inc Magazine, Huffington Post, Entrepreneur Magazine, and more. Catherine is Past-President of the Association for Talent Development (ATD), San Diego Chapter and teaches at National University. In his book foreword, Ken Blanchard called her book, BACK OFF! Your Kick-Ass Guide to Ending Bullying at Work, “the most comprehensive and valuable handbook on the topic.” She recently released a second book entitled, SEEKING CIVILITY: How Leaders, Managers and HR Can Create a Workplace Free of Bullying.

What Diversity, Equity, and Inclusion Really Mean

Diversity, equity, and inclusion (DEI) are essential to creating a positive work environment where employees are happy and thriving. We work with organizations to assess and address any issues related to DEI, and we provide training and resources to help create a...

5 Action Items for Diversity, Equity and Inclusion in the Workplace

Building a healthy workplace where employees feel appreciated and respected requires, among other things, making it diverse and inclusive. It is essential for organizations that want to attract and retain top talent, foster innovation, and stay competitive in today's...

Toxic Work Culture: Three Behaviors That Contribute

Way before working at Civility Partners, I suffered from a toxic work culture. Even though I loved my job, it was very tiring—emotionally, mentally, and physically. The work environment was very unhealthy, and because of that, I made the best decision of my life by...

15 Tiny Habits To Kick Off Your New Year

If you’re anything like me, you kick off your New Year with all the lofty resolutions you can think of. In theory, it’s a great way to be intentional about your future. My problem in checking off those resolutions (and maybe yours, too) is twofold. First, I set...

Civility Partners 2022 Highlights!

2022 was full of learning opportunities and growth. And we had the privilege of sharing some of that knowledge with you, via our blog posts! See below for our highlight reel, in case you missed anything… *All of the resources referenced are re-linked below the video*...

In the Words of Luke Bryan…

I believe most people are good.   Working in an industry focused on toxic workplaces can often seem like the world is full of bullies and ill-intentioned people. I can imagine that working in a toxic environment could lead to similar sentiments. This is why it’s...

Can music at work constitute harassment?

After a recent webinar, a listener sent over this interesting article about a former Tesla employee who’s asking the US District Court of Nevada to agree with her claim that the “obscene and misogynistic rap music” played on site and the resulting actions of her...

Tis’ the Season of Thanks!

It’s the season of thanks and we want to recognize everyone we’re thankful for! We are so thankful to our clients, friends, families, pets, and awesome blog readers like you! We are thankful you take the time to read our content, and even more importantly, deliver on...

4 Ways to Level Up Your Delegation Skills

According to research by The Strategic Thinking Institute, 96% of leaders struggle with finding enough time for strategic work in their roles. They find themselves doing the daily tasks of the job, instead of thinking strategically about the business and taking the...

4 Ways To Overcome Loneliness in a Remote World

Written by: Suzzane Dickman-Perla   When the world first went into lockdown a couple of years ago, I was thrilled with the idea of working from home. Finally! No more waking up at 5am to make the two-hour commute to work. I could wear what I wanted and spend as...