Defining Bullying as Essential Tool for Maintaining Civility at Work

by Nov 13, 2015

Bullying was defined as the “repeated, health-harming mistreatment of one or more persons by one or more perpetrators”, and the definition was used in the 2014 WBI US Workplace Bullying Survey. By defining bullying, we can shed some light to thinking of workplace bullying solutions, like policy making or systematizing grievances.

The survey showed that workplace bullying is driven by the perpetrator’s need to control his targets, is initiated by bullies in consideration of a specific target, time, place and method, and is a set of acts of commission and omission. Acts of commission include actively doing things to others while acts of omission can go as far as withholding resources for others such as non release of payroll which gives a dent on building a civil workplace.

Basically, bullying can be contagious and could undermine legitimate organizational goals. Moreover, it was found out to be akin to domestic violence at work. Such problems show a need of an anti-bullying corporate policy, or the organization might suffer serious losses.

The study also pointed out that the languages we use pretty much reflects the work culture or one’s manner on how he views things. Having lots of synonyms for the term ‘bullying’ reflects the issue’s seriousness while lots of euphemisms, on the other hand, signifies a culture which trivializes bullying. In the end, one might consider availing workplace bullying consulting services for professional assistance

To learn more, click here for full article.

Do you know how much money chronically bad behavior costs your company? Spoiler alert – it’s a LOT higher than you want it to be. Download our data and worksheet to see how it’s costing your organization and what you can do to fix it.

 

Catherine

About Catherine Mattice

Catherine Mattice, MA, SPHR, SHRM-SCP, is the founder/CEO of Civility Partners, an organizational development firm focused on helping organizations create respectful workplace cultures and specializing in turning around toxic cultures. Civility Partners’ clients range from Fortune 500’s to small businesses across many industries. Catherine is a TEDx speaker and an HR thought-leader who has appeared in such venues as USA Today, Bloomberg, CNN, NPR, and many other national news outlets as an expert. She’s an award-winning speaker, author and blogger, and has 50+ courses reaching global audiences on LinkedIn Learning. Catherine’s award-winning book, BACK OFF! Your Kick-Ass Guide to Ending Bullying at Work, was hailed by international leadership-guru, Ken Blanchard, as, “the most comprehensive and valuable handbook on the topic.” Her latest book is Navigating Toxic Work Environments For Dummies (Wiley).

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