5 Dimensions of Company Culture

by Aug 9, 2022

Company culture is like a flower garden. When you invest time and energy into nurturing the seeds, you’re bound to create a place where beautiful flowers will grow and thrive. 

You can also plant seeds and leave them to their own devices. You may grow some flowers, but you’ll also grow weeds that will likely take over.

Like the garden, company culture exists whether the organization is intentional about it or not. When organizations don’t make culture a part of their strategic initiatives, a negative culture can grow. 

Culture manifests through a multitude of things that go on in your organization. Through day-to-day interactions, processes, procedures and more, your cultural norms are established, and send  messages to employees on how they are expected to behave.  

Over the years of executing climate assessments and defining  company culture, we’ve found that culture can be broken down into five key dimensions, each with their own set of dichotomies: Job satisfaction, employee engagement, internal communication, inclusion and relationships. 

From manufacturing plants to hospitals to nonprofits and more, these five dimensions and their corresponding dichotomies are key to understanding your organization’s culture. 

Take a look at our list and mark where on each spectrum, or dichotomy, your organization falls. 

This exercise can tell you a lot about the team or company culture you’ve fostered, either intentionally or unintentionally. 

We also suggest taking the Five Dimensions of Culture to your team for discussion, as it provides some vernacular to lean on as you discuss culture and what it looks like in your team and organization as a whole.

And, use these buzzwords to communicate company culture in everything you do – recruiting, for example. Job candidates want to know what it’s like to work for you and how the culture can be described, and now you can deliver a clear and concise answer. After all, a 2022 Deloitte Global Gen Z and Millennial survey found that “Gen Zs and millennials are willing to turn down jobs and assignments which don’t align with their values.”

The more you ingrain company culture into everything you do, the more likely you’ll be to attract and retain employees that make your organization successful. 

Take the first step! 

 

Sincerely,

Rebecca & The Civility Partners Team

 

P.S. We’re hosting a free webinar series for all interested in taking their culture forward (we assume that’s you if you’re still reading).

The series will run from September 14th to October 24th, and all four topics are focused on incorporating company culture into every nook and cranny of your organization. Here’s the link to register for one or all of them! 

About Catherine Mattice

Catherine Mattice, MA, SPHR, SHRM-SCP is President of consulting and training firm, Civility Partners, and has been successfully providing programs in workplace bullying and building positive workplaces since 2007. Her clients include Fortune 500’s, the military, several universities and hospitals, government agencies, small businesses and nonprofits. She has published in a variety of trade magazines and has appeared several times on NPR, FOX, NBC, and ABC as an expert, as well as in USA Today, Inc Magazine, Huffington Post, Entrepreneur Magazine, and more. Catherine is Past-President of the Association for Talent Development (ATD), San Diego Chapter and teaches at National University. In his book foreword, Ken Blanchard called her book, BACK OFF! Your Kick-Ass Guide to Ending Bullying at Work, “the most comprehensive and valuable handbook on the topic.” She recently released a second book entitled, SEEKING CIVILITY: How Leaders, Managers and HR Can Create a Workplace Free of Bullying.

Sick of HR getting the blame for bullying? (For Dummies Excerpt)

As I was writing my upcoming book, Navigating a Toxic Workplace For Dummies (Wiley), I was reminded about all the research on workplace bullying that indicates HR gets the blame for bullying, HR is not helpful, and, in fact, according to the research, most often makes...

Take Care of Your Employees’ Mental Health: Employers’ Role in Addressing Burnout (Excerpt from For Dummies)

May is Mental Health Awareness Month. A good time to reflect on how work environments either support or sabotage employee well-being. Burnout is on the rise and employers’ role in addressing burnout has never been more important. If you’ve ever worked in a toxic...

4 Essential Positive Workplace Training Topics (Excerpt from For Dummies)

I’m just going to jump right in here and say that training alone won’t fix toxic behavior or turn around your toxic workplace. If it could, we’d all be ordering workshops like takeout. When positive workplace training topics are done right as part of a broader and...

3 Remote-Specific Challenges & How to Overcome Them (Excerpt from For Dummies)

May 1st is International Workers’ Day. Hooray! I don’t know about you, but I am so thankful and grateful for my overseas team members. They are the wheels that keep this company moving forward! Now that that’s out of my system, let’s talk about you. Whether you have...

Diversity Isn’t a Dirty Word: Where We Went Wrong

Earlier this year, I wrote a blog titled “DEI needed if hiring on merit is your goal” in response to Trump’s vow to “create a society that is blind to color and based on merit”. Based on the response I received, it quickly became clear that Trump isn’t the only one...

4 Smart Ways to Use AI to Build Civility at Work

Use AI to build civility. SHRM reports that 66% of U.S. employees have experienced or witnessed incivility at work. And those moments of disrespect don’t stay isolated. They ripple. Research from Christine Porath at Georgetown University shows that incivility is...

Offensive Terms to Avoid: What You Say Matters More Than You Think

According to SHRM, 66% of U.S. employees have experienced or witnessed incivility in their workplace. The most common forms include addressing others disrespectfully and interrupting others while they are speaking. Meanwhile, a Deloitte survey reveals that 84% of...

Celebrate Diversity With Music: A Playlist for Inclusivity

A few years back, we put together a playlist for inclusivity in the office and it quickly became one of our most popular blogs, proving that something as simple as music can strike a big chord (pun intended) as people find solidarity in it. So we thought, why not do...

Join our FREE WEBINAR – Fostering a Workplace Where Feedback Fuels Change

Imagine this: A senior leader makes an offhanded, inappropriate remark in a team meeting. The room tenses, eyes drop, and a few uncomfortable chuckles fill the silence. No one speaks up. You’re caught off guard, unsure what to do. Later, someone from that meeting...

Silence Is Not Golden: 5 Ways Lack of Feedback Kills Productivity

Whenever you search on Google or ask ChatGPT for something, you get an answer in a snap. An unintended result of this technology is that we expect immediate feedback from people, too. A lack of feedback kills productivity.  In 2008, tech scholar Nicholas Carr raised a...