Does your employee handbook speak to your core values?

by Nov 5, 2018

Picture this.

It’s your first day at your new job. You’re nervous and unsure of what to expect, but can’t wait to get started!

You get there on time, and of course HR goes right into paperwork. Bummed, but not deterred, you start filling out the necessary evil that is new hire paperwork.

Finally you sign that last form. Your hand is cramping, your fingers covered in ink. Then BAM! HR slaps a 100+ page employee handbook on your desk, tells you to read it, and heads back to his or her office.

Yes, the dreaded employee handbook. It’s the first task organizations tend to give their new hires, and though it has the power to set  a positive tone for new hires, it’s often underutilized.

You can use your handbook to set the tone for your new hires, but most organizations just download something off the internet. Especially if you’re proud of your organization’s culture, your handbook should exemplify your core values.

Here are some examples of how your employee handbook could be in direct violation of your core values:

Integrity. Having the core value of integrity but requiring employees to follow rigid guidelines that insinuate bad intentions is controversial (e.g., Asking for a death certificate for bereavement leave). I mean, how can an employee have the opportunity to actually exemplify integrity if the organization already views them with suspicion?

Fun. If your handbook reads like stereo instructions, it probably gives the opposite impression of fun. If you say your organization is fun, you have to put your money where your mouth is. Add a pop of color and some pictures to actually show you value enthusiasm.

Innovation. For one, it’s not exactly an “innovative” core value, now is it? It also means that your handbook should be different and show how creative the organization can be. It could even be something simple like delivering the handbook via drone to the employees desk. Now that’s innovative!

Act like an owner. This core value sounds amazing, but consider what it really means. An owner likely has a flexible schedule, so if you have a policy in your handbook that requires rigid scheduling or makes requesting time off unnecessarily difficult, you’re failing to treat employees like owners.

Honestly I could go on, but I think you get my point.

Core values can only drive a positive culture if you engrain them into anything and everything the organization does, including that darn handbook.

I challenge you to review your core values, and take the time to actually read your handbook.

If you find you need to make some changes, I’ve got more information on this subject on my webinar “Culture and Compliance: Why & How Both Drive Business Success” on November 7th at 10 am PST.

I will be providing tips and tricks for creating a handbook that not only ensures compliance but also speaks to your culture (among many other useful nuggets on other HR topics).

Sincerely,

           Catherine

P.S. Seriously, you don’t want to miss it!

About Catherine Mattice

Catherine Mattice, MA, SPHR, SHRM-SCP is President of consulting and training firm, Civility Partners, and has been successfully providing programs in workplace bullying and building positive workplaces since 2007. Her clients include Fortune 500’s, the military, several universities and hospitals, government agencies, small businesses and nonprofits. She has published in a variety of trade magazines and has appeared several times on NPR, FOX, NBC, and ABC as an expert, as well as in USA Today, Inc Magazine, Huffington Post, Entrepreneur Magazine, and more. Catherine is Past-President of the Association for Talent Development (ATD), San Diego Chapter and teaches at National University. In his book foreword, Ken Blanchard called her book, BACK OFF! Your Kick-Ass Guide to Ending Bullying at Work, “the most comprehensive and valuable handbook on the topic.” She recently released a second book entitled, SEEKING CIVILITY: How Leaders, Managers and HR Can Create a Workplace Free of Bullying.

How to Utilize Culture Surveys for Cultural Change

Surveys are a wonderful resource for measuring the success of culture change. Many clients approach us with the awareness of a cultural problem…but an inability to identify the cause. And that’s where we step in, often using survey scores as an identifier.  Let’s take...

Microaggressions Can Become Part of an Organization’s Culture. Here’s Why

We're talking a lot about making sure everyone feels included and respected in the workplace. But sometimes, it's not the big, obvious stuff that makes people feel excluded and disrespected - it's the little things. We have likely all experienced situations where...

5 Unfair and Discriminatory Hiring Practices That Go Unnoticed

Businesses that prioritize diversity in their workforce significantly increase the likelihood of fostering creative and innovative thinking among their employees by 150%. Also, companies with a lot of different ethnicities and races in their management team are 35%...

How the Lack of Training Affects your Organization

The workforce is the heart of any thriving company. However, without proper training, employees may find themselves ill-equipped to meet the demands of their roles effectively.  Millennials think learning and growing are important reasons for joining a new company....

Why it’s Getting Harder for Some Women to Report Harassment

The United Nations Women found that about 1 in every 3 women has been sexually harassed at work. 3 out of 4 of them never report it to a manager, HR or anyone else. Imagine a world where every woman is treated with the respect and dignity she deserves. Unfortunately,...

How Companies Can Support Single Parents

Single parents face increased pressure as they balance full-time employment with the responsibility of caring for their children. This heightened pressure comes from various factors, such as economic challenges, limited support systems, and the need to provide for...

Why Your Reward System For Employees Can Fail Badly

Last week marked the celebration of Employee Appreciation Day! During this special time, many companies express their gratitude to their workforce, and one common way they do it is by giving out rewards.  Reward systems are a crucial aspect of employee motivation and...

Can a Wage Increase Make Employees More Productive?

In California, the upcoming minimum wage boost for fast food workers to $20 starting April 1st has ignited discussions about its potential influence on worker productivity.  Currently, the median hourly wage for fast-food workers in the U.S. is $13.43, while in...

Why Every Leader Needs to Worry About Toxic Work Culture

Employees quit their jobs for different reasons, and a major one is because of a toxic workplace environment. In fact, researchers discovered that between April and September 2021, toxic culture was the main reason why employees decided to leave their jobs. A toxic...

Civility Partners at 15 Years!

2024 marks an incredible milestone for us—our 15th-anniversary celebration! Yes, you read that right—15 years of making a positive impact on over 270 organizations served, thousands of employees, and millions of people worldwide! Thanks to the vision of our founder...