Inclusive Culture: What Does It Actually Mean?

by Sep 15, 2023

There is a lot of talk about “inclusive culture” in the workplace. But what does it actually mean? In its purest form, an inclusive culture is about creating an environment where every individual feels valued, respected, and empowered, regardless of their background, identity, or differences. It goes beyond just diversity numbers or token gestures of inclusivity. Instead, it’s a mindset, a set of values, and a commitment to nurturing a sense of belonging for all.

According to research, businesses with inclusive cultures tend to have higher employee satisfaction, retention rates, and overall productivity. So, it’s important that workplaces work towards creating an inclusive culture.

Let’s talk about the buzzword that’s been floating around these days – inclusive culture.

No One Left Behind

At its heart, an inclusive culture is about ensuring that no one is left behind. It recognizes that diversity is not just a box to tick, but a wellspring of unique perspectives, experiences, and talents. Inclusive cultures actively seek out and embrace this diversity, understanding that it’s the lifeblood of innovation and progress.

In an inclusive culture, individuals aren’t just tolerated; they are celebrated. Differences in race, gender, sexual orientation, religion, ability, and every other facet of identity are not barriers but bridges. It’s a place where every voice is heard, and every person has a seat at the table.

The Power of Empathy

Empathy is a cornerstone of an inclusive culture. It’s about understanding the experiences and challenges of others, even if they are different from your own. It’s about walking in someone else’s shoes, even if those shoes are a different size, shape, or color.

When empathy is woven into the fabric of an organization or society, it becomes a powerful force for change. It drives us to recognize and dismantle biases, prejudices, and systemic barriers. It inspires us to advocate for fairness and equality, not just because it’s the right thing to do, but because we genuinely care about the well-being of others.

Beyond the Checklist

Inclusive culture is not a checklist of diversity quotas or a once-a-year diversity training session. It’s an ongoing, evolving commitment to self-reflection and growth. It means questioning our assumptions, challenging stereotypes, and being open to change.

An inclusive culture recognizes that unconscious bias exists in all of us, and it seeks to mitigate its impact through education, awareness, and accountability. It acknowledges that true inclusivity is not a destination but a journey, one that requires continuous effort and learning.

The Ripple Effect

When an inclusive culture takes root, it doesn’t stop at the office door. It extends into our communities and society as a whole. It becomes a ripple effect, as individuals who have experienced the power of inclusion in one sphere of life advocate for it in others.

Inclusivity is contagious. When we see the positive impact it has on our workplaces, we’re inspired to foster it in our homes, schools, and civic institutions. It’s a force that can reshape entire communities and societies, making them more equitable, harmonious, and just.

Inclusive culture isn’t just a buzzword; it’s a profound commitment to the values of empathy, respect, and equality. It’s about recognizing the worth of every individual, regardless of their differences, and creating a world where no one is left behind. It’s not a one-size-fits-all solution; it’s a dynamic, ongoing journey toward a more inclusive and equitable society. So, the next time you come across the term “inclusive culture,” remember that it’s not just a phrase—it’s a powerful call to action for a better, more inclusive world for all.

So, are you ready to be a part of this change? It starts with education and awareness. Take the first step. Explore our DEIB training and together, let’s build a world where everyone feels valued and included.

The journey towards a more diverse, equitable, inclusive, and belonging society begins with you. Let’s make it happen

PS. Watch this insightful episode of Catherine’s Corner where Catherine and Justin Jones-Fosu, Founder and CEO of Work. Meaningful.  discussed D&I and the inclusive mindset.

 

Written by: Cleo Tubon

When it comes to DEI, language matters…and it’s constantly evolving. Are you using the right terminology in your organization? Download our DEI Terminology Cheat Sheet and see how you stack up.

 

Catherine

About Catherine Mattice

Catherine Mattice, MA, SPHR, SHRM-SCP, is the founder/CEO of Civility Partners, an organizational development firm focused on helping organizations create respectful workplace cultures and specializing in turning around toxic cultures. Civility Partners’ clients range from Fortune 500’s to small businesses across many industries. Catherine is a TEDx speaker and an HR thought-leader who has appeared in such venues as USA Today, Bloomberg, CNN, NPR, and many other national news outlets as an expert. She’s an award-winning speaker, author and blogger, and has 50+ courses reaching global audiences on LinkedIn Learning. Catherine’s award-winning book, BACK OFF! Your Kick-Ass Guide to Ending Bullying at Work, was hailed by international leadership-guru, Ken Blanchard, as, “the most comprehensive and valuable handbook on the topic.” Her latest book is Navigating Toxic Work Environments For Dummies (Wiley).

 

Sick of HR getting the blame for bullying? (For Dummies Excerpt)

As I was writing my upcoming book, Navigating a Toxic Workplace For Dummies (Wiley), I was reminded about all the research on workplace bullying that indicates HR gets the blame for bullying, HR is not helpful, and, in fact, according to the research, most often makes...

Take Care of Your Employees’ Mental Health: Employers’ Role in Addressing Burnout (Excerpt from For Dummies)

May is Mental Health Awareness Month. A good time to reflect on how work environments either support or sabotage employee well-being. Burnout is on the rise and employers’ role in addressing burnout has never been more important. If you’ve ever worked in a toxic...

4 Essential Positive Workplace Training Topics (Excerpt from For Dummies)

I’m just going to jump right in here and say that training alone won’t fix toxic behavior or turn around your toxic workplace. If it could, we’d all be ordering workshops like takeout. When positive workplace training topics are done right as part of a broader and...

3 Remote-Specific Challenges & How to Overcome Them (Excerpt from For Dummies)

May 1st is International Workers’ Day. Hooray! I don’t know about you, but I am so thankful and grateful for my overseas team members. They are the wheels that keep this company moving forward! Now that that’s out of my system, let’s talk about you. Whether you have...

Diversity Isn’t a Dirty Word: Where We Went Wrong

Earlier this year, I wrote a blog titled “DEI needed if hiring on merit is your goal” in response to Trump’s vow to “create a society that is blind to color and based on merit”. Based on the response I received, it quickly became clear that Trump isn’t the only one...

4 Smart Ways to Use AI to Build Civility at Work

Use AI to build civility. SHRM reports that 66% of U.S. employees have experienced or witnessed incivility at work. And those moments of disrespect don’t stay isolated. They ripple. Research from Christine Porath at Georgetown University shows that incivility is...

Offensive Terms to Avoid: What You Say Matters More Than You Think

According to SHRM, 66% of U.S. employees have experienced or witnessed incivility in their workplace. The most common forms include addressing others disrespectfully and interrupting others while they are speaking. Meanwhile, a Deloitte survey reveals that 84% of...

Celebrate Diversity With Music: A Playlist for Inclusivity

A few years back, we put together a playlist for inclusivity in the office and it quickly became one of our most popular blogs, proving that something as simple as music can strike a big chord (pun intended) as people find solidarity in it. So we thought, why not do...

Join our FREE WEBINAR – Fostering a Workplace Where Feedback Fuels Change

Imagine this: A senior leader makes an offhanded, inappropriate remark in a team meeting. The room tenses, eyes drop, and a few uncomfortable chuckles fill the silence. No one speaks up. You’re caught off guard, unsure what to do. Later, someone from that meeting...

Silence Is Not Golden: 5 Ways Lack of Feedback Kills Productivity

Whenever you search on Google or ask ChatGPT for something, you get an answer in a snap. An unintended result of this technology is that we expect immediate feedback from people, too. A lack of feedback kills productivity.  In 2008, tech scholar Nicholas Carr raised a...